• unable to boot to new firmware XG210
    Seb-FR31000
    Need migrate XG210 firmware to SFOS20 but I understood that it was necessary to go through intermediate FWs. Current configuration : XG210 (SFOS 17.5.12 MR-12.HF062020.1). Admin console says : A new...
  • Failed to upgrade home appliance
    Thomas_XG
    Hi, I tried to upgrade my home appliance (home license) from 21.0 EAP1 to 21.0 GA with the following error: 2024-11-18 11:16:20.459 GMT starting old version corporate db Starting conf database 1 2024...
  • uploading firmware - banner shows confusing message "applying firmware"
    LHerzog
    Whenever I upload a firmware, and see that banner I'm a bit shocked and ask myself if I clicked the wrong button and the machine will now reboot? Can you change the text so it shows uploading, not applying...
  • v21 Let's Encrypt Cert creation and renewal fails, whan NAT Rule for HTTP/HTTPS exists
    PCPCH
    On one of our XGS-firewalls, we need a NAT rule for HTTP/HTTPS. On this firewall, it's not possible to create or renewal a Let's Encrypt Cert. We need to disable the NAT rule, then it works to create...
  • Unable to Access Admin Page After Disabling HTTPS
    Alhussain Toys
    I have disabled HTTPS for all zones from the local services AVL menu. Currently, I am unable to access the admin web page to re-enable it or access the settings. I have tried connecting the firewall...