• Services SERVICE NAME Logging Daemon fwom-updaterd fwem-heartbeatd STATUS DEAD STOPPED STOPPED
    Jasin N
  • Tomcat stopped working
    Emmanuel Joshua Cañon
    Hi, Good day! I'm currently experiencing an issue where I can’t access my GUI. I checked the Tomcat service, and it shows as "stopped." I’ve tried restarting it several times, but it still won’t start...
  • Sophos FW has stopped opening on Chrome Web Browser
    eFrancis
    Sophos FW for Production has failed to open on Google Web Browser however the IP is reachable. Version: XGS4500 (SFOS 20.0.0 GA-Build222) Mode: HA Any solution towards that. Thank you
  • AD Authentication Time-out
    Chris Burke2
    This issue just started on Sunday, reoccurred just now. Remote VPN login times-out. I've narrowed it down to an issue with the FW connecting to AD. The "Test Connection" failed. A reboot of the FW fixes...
  • Device Registration fails: Appliance connectivity issue with the license server - Time not set
    LHerzog
    I tried to register a RMA firewall with SFOS 21 EAP after it has been claimed in Central. It did not work. Either Administration -> "Registration" failed also Sophos Central -> "Sophos Central registration...