Sophos XGS v20.0.2 - Heartbeat service dead - Decryption of passphrase is failed

Hello, we performed a firewall migration from an XG450 model to the XGS4500 model last weekend. The firewalls are in a HA configuration. The migration process worked seamlessly. The primary firewall...
Heartbeat over RED connection

Hi, What's the recommended configuration for clients behind a RED? We have the the RED in SPLIT tunnel mode and have the Sophos Heartbeat IP included in the traffic sent over the tunnel. Is this right...
IPsec VPN to Fritz!Box not longer working UTM 9.720-5

The VPN connection was working for a long time. Now Sophos shows that the connection ia active with one tunnel and the Fritz!Box also show a functional connection. But the tunnel is not working, I am not...
Howto combine 'Match known users' and 'Block clients with no heartbeat'

I could not figure out the details about traffic matching critera and further filtering within firewall rules. Can someone clarify what will happen if you select "Match known users" and "Block clients...
V21 send through smarthost on port 587

Hi, I've got to send mails through a smarthost in the MTA on port 587 with tls, but MTA is only doing plaintext. It was working on v20 in v21 not.