High availability upgrade to a different firmware version

I have a question regarding updating a HA setup from Firmware SFOS 19.5.3 MR-3-Build652 to SFOS 20.0.2 MR2-Build378. Since this is an update to a different version, does the same principle apply here where...
Master password setting field

Hi, trying to set the master password on my VM XG v21 so I can back it up before applying the XG115 configuration. I have searched all logical pages and cannot find where to set the master password...
Version 20.02 of Sophos XG for XG 116 with high RAM usage

"After the 20.02 update, all XG 116 firewalls started excessively consuming RAM usage, even in environments with low traffic and queries. I have already opened a ticket with Sophos, but they don't have...
Device Registration fails: Appliance connectivity issue with the license server - Time not set

I tried to register a RMA firewall with SFOS 21 EAP after it has been claimed in Central. It did not work. Either Administration -> "Registration" failed also Sophos Central -> "Sophos Central registration...
Sophos XG86w, Hardware Problem, forget the cmos settings, System Status (red)

Good evening, I got an old Sophos XG86w that is out of support, the status LED often shows an error (red). Otherwise it is running properly so far. This also happens in the BIOS, i.e. OS has not yet...