Webfilter HTTPS decryption breaks ChatGPT: HTTP parsing error encountered

We're discovering a strange issue with HTTPS decryption and ChatGPT in all browsers we use. ChatGPT is unusable when we're logged in with the ChatGPT-licensed Microsoft Account. Any chat request generates...
TLS decryption issue explanation for beginner

Hello, I am converting our customers from primitive FWs to Sophos XGS's and testing TLS decryption. Would anyone be so kind to walk me through what is happening in specific case below: Setup: TLS...
Sophos XGS v20.0.2 - Heartbeat service dead - Decryption of passphrase is failed

Hello, we performed a firewall migration from an XG450 model to the XGS4500 model last weekend. The firewalls are in a HA configuration. The migration process worked seamlessly. The primary firewall...
Sophos Firewall v21.0 GA - Kyber TLS (Edge/Chrome) connection reset error for transparent TLS decryption

We recently upgraded our Sophos XGS 4300 to SFOS v21. Since then, we are finding that a number of our users were receieving connection reset messages in their browser (Edge and Chrome) when attempting...
IPSEC VPN Multiple Lan Subnet from Sophos XGS to CISCO: only one subnet works at a time

Hi, we're experiencing a problem with Ipsec Vpn (site2site) from Sophos to Cisco. In the Ipsec tunnel we have two subnet (subnet1 e subnet2) at sophos vpn side and one subnet (subnet3) in the remote...