Sophos Red 20 General Internet Access

Hi, We have a RED 20 device that we recently purchased as a test device before looking to set multiple up across different sites, however we have found that our organisation's manual proxy blocks any...
Various issues with DNS connection servers in Canada

I'm having 2 ongoing issues with DNS protection in Canada. 1: a lookup on a site fails sporadically by the Sophos dns servers. Have an open ticket for a month. Other dns servers or dns protection products...
Device Registration fails: Appliance connectivity issue with the license server - Time not set

I tried to register a RMA firewall with SFOS 21 EAP after it has been claimed in Central. It did not work. Either Administration -> "Registration" failed also Sophos Central -> "Sophos Central registration...
How to config traffic using SD WAN routes instead of default gateway route ?

Need help on this issue, I tried to configure the SD WAN routes destination to use SD WAN profile, but the traffic keep going through default. I have tried to disable the Underlay SD WAN route and...
Sophos XGS 116w - DNS Request Route

A customer site has a 2nd gateway that is required to access one of their vendor's systems. Our Sophos XGS has static routes in place to direct any traffic intended for the vendor network to the 2nd router...