• ConnectWise PSA Ticketing Integration - Access to device details from a ticket

    Release Notes & News: ConnectWise PSA Ticketing Integration - Access to device details from a ticket

    Liviu Rozin
    Liviu Rozin
    A new product enhancement is now adding a deep link in ConnectWise tickets pointing to the applicable Sophos endpoint/server device details page. Clicking on the new URL should open the Partner Dashboard and then re-direct to launch Central Admin in ...
    • 10 Jun 2024
  • Autotask PSA Ticketing Integration

    Release Notes & News: Autotask PSA Ticketing Integration

    Liviu Rozin
    Liviu Rozin
    We are excited to announce the launch of the Autotask Ticketing Integration The new integration has been released to general availability and can be configured based on the instructions here . MSP’s that configure the ticketing integration bene...
    • 10 Jun 2024
  • Version 1.1.0.7 of ConnectWise Automate plugin is now available

    Release Notes & News: Version 1.1.0.7 of ConnectWise Automate plugin is now available

    Liviu Rozin
    Liviu Rozin
    This latest version 1.1.0.7, released June 6th, 2024, improves plugin deployment options and addresses a bug: A new Disable/Enable Auto-Deploy button has been added to the Computers page to make it easier to exclude/remove exclusion for auto-deploym...
    • 6 Jun 2024
  • Sophos MDR & XDR | 3rd party integrations | Forcepoint and F5 now LIVE

    Release Notes & News: Sophos MDR & XDR | 3rd party integrations | Forcepoint and F5 now LIVE

    Gregory Arts
    Gregory Arts
    Forcepoint NGFW & F5 ASM have now GA’d for our Sophos MDR and XDR customers!  F5 and Forcepoint will both be part of the existing 3rd party Firewall integration add-on pack. This provides Sophos MDR and XDR customers with additional vi...
    • 6 Jun 2024
  • Autotask PSA Integration - Usage Sync enhancement

    Release Notes & News: Autotask PSA Integration - Usage Sync enhancement

    Liviu Rozin
    Liviu Rozin
    Today we have released a new feature for Autotask Usage Sync which can eliminate the proration and multiple adjustment entries in invoices. A new option is now available for you to select the Usage Sync frequency, where instead of the daily sync, you...
    • 8 May 2024
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