• Updated version of ConnectWise Automate plugin is now available

    Release Notes & News: Updated version of ConnectWise Automate plugin is now available

    Liviu Rozin
    Liviu Rozin
    This latest version 1.1.0.5, released January 12th, 2024, improves the logging data to help provide better visibility to the actions taken to deploy the Sophos agent. Please upgrade the ConnectWise Automate/Sophos integration plugin. To upg...
    • 12 Jan 2024
  • New ConnectWise PSA/Autotask Integration option of product mapping

    Release Notes & News: New ConnectWise PSA/Autotask Integration option of product mapping

    Liviu Rozin
    Liviu Rozin
    We are excited to announce that both the ConnectWise and the Autotask Usage Sync Integrations have been upgraded with a product mapping enhancement. The new enhancement allows you to... Search for and decide which PSA products/services each Sophos p...
    • 10 Jan 2024
  • New Autotask Integration option of product mapping

    Release Notes & News: New Autotask Integration option of product mapping

    Liviu Rozin
    Liviu Rozin
    We are excited to announce that the Autotask Usage Sync Integration has been upgraded with a product mapping enhancement. The new enhancement allows you to... Search for and decide which PSA services/products each Sophos product should be using when...
    • 4 Jan 2024
  • Announcements: EAP is now active for ConnectWise PSA Usage Sync Product Mapping

    Liviu Rozin
    Liviu Rozin
    Please read this first before creating a new post. The Connectwise EAP has now been made active for select partners that have requested to participate in the Early Access Testing. This forum will be use to collect feedback from our testers. Please lo...
    • 27 Oct 2023
  • Updated ConnectWise PSA/Sophos Ticketing Integration with additional features

    Release Notes & News: Updated ConnectWise PSA/Sophos Ticketing Integration with additional features

    Ishita Roy
    Ishita Roy
    The ConnectWise PSA/Sophos ticketing integration has been updated Along with the auto-sync of ticket status, auto-close feature has been enabled. With this, when the underlying issue is resolved in Central, the ticket will get closed in ConnectWise&...
    • 4 Oct 2023
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