• Switch and AP6 monthly support licenses available now for Usage Sync with ConnectWise PSA and Autotask

    Release Notes & News: Switch and AP6 monthly support licenses available now for Usage Sync with ConnectWise PSA and Autotask

    Liviu Rozin
    Liviu Rozin
    As a follow-up to the March announcement regarding the ability to map Sophos licenses to existing PSA products, an products do not get automatically created in the PSA unless explicitly mapped, new products have been made available for syncing into a...
    • 8 Aug 2024
  • New ConnectWise Automate and Kaseya VSA 9 Plugins are now available

    Release Notes & News: New ConnectWise Automate and Kaseya VSA 9 Plugins are now available

    Liviu Rozin
    Liviu Rozin
    We are excited to announce major updates to both the ConnectWise Automate and Kaseya VSA 9 plugins, which are expected to save considerable time for MSP's. When you upgrade to the latest plugins, you'd be able to take advantage of the followi...
    • 22 Jul 2024
  • ConnectWise PSA Ticketing Integration - Access to device details from a ticket

    Release Notes & News: ConnectWise PSA Ticketing Integration - Access to device details from a ticket

    Liviu Rozin
    Liviu Rozin
    A new product enhancement is now adding a deep link in ConnectWise tickets pointing to the applicable Sophos endpoint/server device details page. Clicking on the new URL should open the Partner Dashboard and then re-direct to launch Central Admin in ...
    • 10 Jun 2024
  • Autotask PSA Ticketing Integration

    Release Notes & News: Autotask PSA Ticketing Integration

    Liviu Rozin
    Liviu Rozin
    We are excited to announce the launch of the Autotask Ticketing Integration The new integration has been released to general availability and can be configured based on the instructions here . MSP’s that configure the ticketing integration bene...
    • 10 Jun 2024
  • Version 1.1.0.7 of ConnectWise Automate plugin is now available

    Release Notes & News: Version 1.1.0.7 of ConnectWise Automate plugin is now available

    Liviu Rozin
    Liviu Rozin
    This latest version 1.1.0.7, released June 6th, 2024, improves plugin deployment options and addresses a bug: A new Disable/Enable Auto-Deploy button has been added to the Computers page to make it easier to exclude/remove exclusion for auto-deploym...
    • 6 Jun 2024
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