License extension issue

Hi all, i‘ve got a problem with basic-guard to full guard license renewal. The current license will end on 29/10/2024 but the renewed license is A) not showing up in license portal yet and B) starting...
Remote access : IPsec issues

After setting up IPSEC, Windows used Sophos Connect to connect to IPSEC and checked the routing table on the Windows host. It was found that all traffic to the firewall needs to pass through IP 169 254...
UTM9 VPN to AWS not working anymore

Good evening everyone, I'm asking here because it looks like to open a ticket in the Sophos portal I have to pay even though I have a subscription. For a very long time we had a site-to-site VPN with...
Sophos Connect to UTM - Route not working and lost after some time

I have a problem with some VPN clients at times. Connections to a certain subnet are not possible. After some investigations it shows, that one of the routes is missing under Windows. 1. Route shows...