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Hello everyone, this is my first question, i have a issue and when i modify one web filter profile, creating new exceptions or blocking some pages, when i apply the changes the internet connection is reseted for everyone, i have the latest firmware on…

Hi, I'm new to UTMs and Firewalls and all that sort of stuff. I'm trying to configure a Sophos UTM in transparent mode so that any device that connects to my network including devices that come in from outside are protected by the UTM. I do not want…

Hi everyone, I have had an issue with IE on all computers behind our Sophos UTM box for over 2 years now. We simply accepted the issue and moved on. The issue is, when browsing to a webpage, IE takes forever to load! This issue doesn't affect any other…

Hi all, noob here! I'm trying to setup Web Filtering with AD authentication in transparent mode, I know there's some guides to do this but I have some questions about it. I already configure the authentication server with AD, I think configuration…

Hello - Recently I have been experiencing issues with my home policy not blocking the categories I chose (see screenshots). I have tried everything I know, still learning Sophos but I am out of ideas. am I doing something wrong? Respectfully, …

Hey, I spend several days - with the settings of the UTM 9. I could stream Amazon Prime Video on two smart TVs for 11 months - until an update end of November 2016. Since than - nothing is working... I can select videos - but they will not start to…

This is one of biggest drawback for Sophos end users it should not stop the services even the license is expired, such as Symantec anti-spam, Cisco ASA, BlueCoat Proxy etc, they continue working without disrupting the network except they will not get…

Hi everybody, my device is a Sophost UTM9 ASG220. I configured Application Control to block all Social Networking applications. Unfortunately Facebook App is not correctly blocked when accessed by Apple devices (iPhone-iPad). This is the log I see…

Hi !! I was reviewing the web filtering live log and wanted to know what these messages mean: 2017:02:07-19:48:59 utmtest httpproxy[5313]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip=…

Hi Im running UTM 9.409-9 (Latest), i have configured quotas for Youtube to limit the amount of time the kids can watch per day and it seems to be working. My only gripe is, if they open the youtube app, it denys to play any videos, because they havent…

I'm trying to figure out how to write an expression that will allow me to use a any Server name in a specific location in a URL. We do not want to open the entire domain to the users. Example: https://Owner. Server1 .Domain.com This URL can be…

Dear Sophos Community, I have one satrange behavior with my installation. We have one sophos UTM up to date. I have configured web filtering with SSO in transparent mode. Everything seems working well. I made some tests before migration…

Hello everyone, I have the problem that traffic from two applications does not pass the proxy. The proxy runs in transparent mode without authentication. The proxy is configured for HTTP / HTTPS. The traffic is not visible in the proxy log, the traffic…

Maybe somebody knows the solution: Every time when I restart my mobile phone (Android 6; Huawei P8 lite), Web filtering in Sophos Mobile Security 6.5 is turned off. Then I have to reactivate Web filtering and Sophos Accessibility Service. The same…

I have UTM9 and web filtering is turned on and operating in "Transparent mode". I work in IT and I'm asked to test stuff from home using my HOSTS file. This is something I've done for years. Since I've rebuilt my UTM9 firewall, it now overrides my hosts…

I've got a weird one here thats making my head spin. Ill try to keep this simple using images. So I have Web Filter Profiles, the below one is for the kids, it has the kids devices defined in "Allowed networks" to filter them in here, as you can see…

Hello, We encounter a problem to go to a particular site: https://www.rcapp.fr The request does not succeed. In another network (without sophos UTM) no problem. Also, we have allowed in the filtering options the following expressions: ^ Https…

Hello, starting a few days ago, some important Akamai CDN content for Steam (jpg, css...) is blocked because of a " Malicious Sites,Potiental Unwanted Programs " categorization. It's exactly the resource itself, not the whole domain/subdomain/folder…

Hi all, I have the UTM setup to web filter using AD integrated SSO in transparent mode (not full transparent). All seems well and it's working correctly authenticating against groups in AD. All apart from one server... The server is Windows 2012…

We are experiencing a issue whenever we access a bank portal in internet. we are able to load the page and enter our username and password, after providing the credentials it keeps loading the page until it reach the the timeout expiration. we already…

Hi, firth time here, hope you can help... I've a UTM 9 650, all working well and relatively new to us, about 6 weeks old. We have several retail stores and offices that all go via this appliance. I'm currently using the Web Filtering facility to restrict…

Hello Community, we have UTM 9 SG230 (Firmware 9.407-3) configured Webfilter at standard mode. We have 2 profiles. One of these profiles allow download of files (exe etc.) with Warning. Our problem is, that the proceed button not working sometimes…

I have thousands of these exact messages per hour. Haven't been able to figure it out. It looks like a code bug ! utm httpproxy[5281]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="http_parser_context_execute" file…

I have antivirus scanning (single) turned on in both Web Protection and Web Server Protection. Our customer accreditors are going over the configuration now with their usual fine tooth comb and threw a question back at me. Does the AV quarantine the file…

Hi There, I manage a branch office, and was having trouble connecting to websites hosted by the head office (over an IPSEC VPN) when web filtering is on. Branch office running UTM9 is connected to IPSEC to head office (not sure of their equipment) and…