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  • OpenSSH version upgrade

    Did Sophos already release a fix for these CVEs? CVE-2015-5600, CVE-2015-6563, CVE-2015-6564 CVE-2016-10009, CVE-2016-10010, CVE-2016-10011, CVE-2016-10012, CVE-2016-8858. These are considered vulnerability and what was advised to us is to perform…
  • Unable to SSH in to UTM but able to console in

    I have had and recently had an issue where after I changed the password on WebAdmin for UTM, I would not be able to ssh in but the passwords would work in console. I recently had the same issue and I simply upgraded the UTM from 9.509 to 9.510 and resolved…
  • CLI scripts

    Hi guys, I am fairly new with UTM and there was an issue(their log files are 100%) with one of our clients which was resolved by a Sophos Support. Here is what she said she did (yes the support is a female). >Found out that the packetfilter and…
  • SSH Public Key Configuration Tips, Tricks and Traps

    While the official Sophos article does a reasonable job of explaining the overall process of setting up SSH / Shell access using a RSA key pair, there are a number of additional details which are not obvious, yet must be correct to in order to successfully…
  • SSH Root Password Not Working

    Hello, For some reason, I am not able to SSH into the UTM with the root password. It always says "wrong password". What exactly am I missing here? Thanks!
  • Unable to ssh to standby UTM node

    Hi guys, I'm new to UTMs. I have 2x UTM nodes configured in HA active/standby mode. Both UTMs are hosted in vCenter and I can console into both nodes using the same crendentials of username"loginuser". However, the problem is: ssh as "loginuser…
  • How to find out Web Interface Port / Not listed in netstat (advanced shell)?!

    Hi all, a few days ago, I had to find out the Webinterface Port of a XG Firewall. I only had Console and SSH access (advanced shell) and the Webinterfaceport was changed by someone else to a unknown Port. I tried that, what I would do on a utm (netstat…
  • SSH Remote Shutdown for Backup

    Hey guys, I need a tip for my plans. I would like to shut down the firewall for a backup process via SSH on a ESXi. But after the SSH login, the prompt comes with the selection menu (Main Menu 1. Network Configuration 2. System Configuration...). How…
  • UTM 9.5 SSH Access with SSH key

    Hello guys, I´d like to setup SSH access with SSH key to my Sophos UTM (Home Lab) I´ve generated SSH 2 RSA 2048 key and pasted it´s public part into Authorized keys for root. After I click apply I´m getting this error :/ What am I doing wrong…
  • CLI Commands to change the Loginuser and root account DO NOT WORK

    I do have CLI access, and due to exteriencing this repeatedly in the past, was testing this on a brand new VM build to prove I'm not just crazy. This SERIOUSLY looks like bad documentation or a bug. In any event, the guide from here: https://community…
  • SSH - Access Denied - Wrong Credentials (but they're the right ones)

    Experiencing an odd problem when trying to access XG through SSH from the LAN. When I try to login, I get "Access Denied". In the logs, it says "User 'bob' failed to login from 'IP ADDRESS' using ssh because of wrong credentials". I'm using the exact…
  • cc command not found

    Hallo zusammen, ich möchte meine letsencrypt Zertifikate automatisiert in meine UTM 9 einspielen. Dazu brauch ich cc. Wenn ich mich per ssh auf die UTM schalte und >sudo cc eingebe krieg ich einen cc: command not found Hab ich was vergessen…
  • Direct Link for Download Using WGET

    Hello. I have a shite connection at home and need to upload LSP to my VPS, but currently the only way to do this is by uploading it via FTP which simply isn't possible on my connection. Is there a way to directly download the file via ssh/wget for CentOS…
  • SSH Bookmark Issue

    Hi all, I'm trying to setup an SSH bookmark to log me into the CLI of my Cisco SG300 switch by providing the username and password. When I launch the bookmark, it starts to establish the session and then I get a popup with the following: "No RSA host…
  • Question about SSO admin password

    Hello, We know that admin password for SSO link is visible clearly in HTTP printable configuration and SSH view. We know how to hide it in http printable configuration but it's still visible in SSH view. How can we hide the admin password in SSH…
  • Block SSH and WebAdmin facilities from a single IP address

    I'm getting a bunch of failed login attempts across multiple devices from a single IP address. I know there is way to limit the SSH and WebAdmin access to certain networks. I have added a firewall rule that drops packets from that IP but I'm still…
  • Sophos UTM Firewall-Livelog zeigt keine SSH-Port443 Verbindungen?

    hallo zusammen, irgendwie stehe ich auf dem Schlauch. bei der sophos kommt das ja mal vor. ich versuche derzeit einen netzwerkverkehr zu verfolgen. eigentlich geht es um die frage, ob die firewall den traffic irgendwie blockt, oder ob alle freigaben…
  • Unable to enable shell SSH acces

    Hello, Somehow I un-checked both authentication methods - "allow password authentication" and "allow public key authentication", and saved, then disabled shell/SSH Now, I cannot re-enable SSH access (it will say "all authentication methods are disabled…
  • Connecting to firewall via Putty gives error: Network error: software caused connection abort

    Hello, I'm trying to connect to the firewall via putty but getting an error: Network error: software caused connection abort shell access is allowed:
  • Disable bad bugfix in 9.405-5 "Fix [NUTM-2840]: [AWS] UTM ignores MTU sent by DHCP server"

    Do not do this if you don't feel comfortable messing up your UTM. I'm pretty shure this voids the warranty. But my UTM is pretty useless using a MTU of 576 from my ISP. The 9.405-5 upgrade introduces a mandatory, non disable, usage of the MTU provided…
  • SSH no-longer working

    My SSH access no-longer functions. I am using plink\putty and I get FATAL ERROR: Network error: Software caused connection abort. According to Putty website this is a generic error. And indeed it seems to be because I get it from any machine on the LAN…
  • STAS Firewall with User on several machines(workstations)

    Hey, I've setuped the STAS on my DCs. User are Reported... works fine. I have a firewall rule to allow "ssh" and "ping" to one special host. (source is "USER A" and "TESTUSER B") The first workstation wich comes online, after the UTM restarts, with…
  • Shell (loginuser) access to UTM

    Sophos has recently updated the documentation for 9.4 (and this applies to prior versions as well) and it now includes the following (underline added, for emphasis): Note – Any modifications done by root will void your support. Even users not logged…
  • Will the firewall refuse to forward "private" IP address blocks?

    I tried setting up sophos today in a test environment to see how much throughput I could get, but I couldn't get far. My core network is on a 10. subnet and I setup a computer and assigned it with 192.168.2.20 subnet IP. Sophos was the router between…
  • Why does IPS prevent outgoing RDP and SSH connections?

    Hi! I'm trying to figure out why XG installation refuses LAN clients to make RDP or SSH connection to WAN servers. Whenever I try such a connection, the packet sniffer first logs a correct connection request (dest. port 3389, for example) originating…