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  • Probleme mit Firewallregeln auf kurzlebigen DNS FQDN

    Hallo, ich habe eine 9.407-3 auf der eine Firewallregel den Zugriff auf Port 4172 zu Amazon WorkSpace erlauben soll. Die u.a. FQDN sind in der Regel eingetragen. Problem ist, dass die FQDN TTL sehr kurzlebig sind. Teilweise weniger als 60 Sekunden…
  • VPN On an additional ip

    Hello i would like to know if this and possible to set up a vpn on an additional IP and not on an interface. I try to do it but the VPN does not go up, as I select an IP with an interface the VPN mounts directly. Thank you in advance for your help. cordially…
  • 'BlockedProcess' attaque bloquée dans Java(TM) Platform SE binary

    Bonjour, j'ai un processus java qui est bloqué par sophos. Comment puis-je savoir précisément ce qui est bloqué par Sophos ? Comment puis-je faire une exception sur le process bloqué ? Merci à tous ------------------------------------------…
  • ssl vpn user need to access vpn remotely from specific laptop or device

    I need to assign security for ssl vpn user that they can access ssl vpn only specifi laptop/device whic we select it. I need to do this policy
  • Linux Centos IPtables issue - related rms Agent

    Dear all, Even i got "Heartbeat to parent succeeded" in /opt/sophos-av/rms/Router/Logs/Router-*.log & "ClientMRInit successful" in /opt/sophos-av/rms/ClientMRInit-*.log I found an error in /opt/sophos-av/rms/Agent/Logs/Agent-*.log as below ========…
  • Sophos 1.2.1 for MAC starts twice when I reboot the computer and both show up in the status bar. I can stop one with activity monitor but it starts two when I restart the computer. Any ideas on what is causing this? The MAC is running 10.11.6

    Sophos 1.2.1 for MAC starts twice when I reboot the computer and both show up in the status bar. I can stop one with activity monitor but it starts two when I restart the computer. Any ideas on what is causing this? The MAC is running 10.11.6
  • MTP Blocked event not showing up in Sophos central

    Hi Guys, Been having an issue with unblocking a device through Sophos. So the user can plug in the device and you get the message saying the MTP device is being blocked by Sophos, I would then do an update on Sophos on the local machine to get the…
  • Enterprise Console RMS not supported

    Hello everybody, After upgrading and installing SQL Databases 2014 on Windows Server 2012, we are trying to upgrading Sophos to a newer version (5.4). But the setup shows this error message: ERROR : System Property Check: Endpoints with old RMS…
  • Remote Access Issues: DNS not resolving & Android cannot connect

    Hey All, I've successfully setup HTML5 Remote Desktop VPN, SSL and LT2P/IPsec, I can connect to them all via desktop PCs using the Sophos client for SSL and built-in Windows VPN for L2TP/IPsec. The issue is, I cannot get my Android phone to connect…
  • Feature Request. Client hinter NAT

    Wir haben Sophos auf MacOS und einer virtuellen Windows Maschinen die die gemeinsame Netzwerkverbindung nutzen und bekommen da immer Probleme mit der Verbindung zwischen Client und der Enterprise Console. Das Hauptproblem dabei ist, dass die Virtuelle…
  • Sophos installer creates a local AutoUpdate account using naming convention 'SophosSAU<machine-name>aaa' instead of 'SophosSAU<machine-name>0'

    Sophos installer creates a local AutoUpdate account using naming convention 'SophosSAU<machine-name>aaa' instead of 'SophosSAU<machine-name>0' which seems to be affecting our client computers thus preventing them from updating correctly. The 'aaa' section…
  • Sophos Cloud Endpoint on macOS Sierra shuts down my Mac.

    Recently updated to macos Sierra, when running a few programes and maybe a VM it shuts down with more than 100% CPU being used.
  • forwarded email from the qurantine

    Why does a forwarded email from the qurantine, set the from adress to the postmaster (instead of the original sender)? Can I change that?
  • Sophos IPSec client and Windows Anniversary update

    Due to the last windows anniversary update I get the message "NCP virtual adapter error". On the site of NCP is an article about the problem, which says it´s a problem of driver certification and that there is a updated version of it. But I couldn´t find…
  • Unable to get external IP on Sophos Home Edition UTM

    This is a duplicate post from another section on the Sophos Community Forums. I was pointed to this section by a member. Here is my problem: I'm setting up Sophos Home Edition here at my house. It is a software install on a spare computer I fixed…
  • Sohpos UTM9 SG230 doesn`t up2date

    Hey everyone, I have got 2 Sophos UTM9 SG230. Made a backup to a USB-stick and are trying to get the backup to restore on the other sophos. But the problem is that 1 sophos has a higher version 9.4 while the other sophos is running at 9.3. …
  • Mobile security app causes ringer to turn on

    I have a Galaxy S7 Android 6.0.1 on Verizon. Hardly any third-party apps. I had a strange issue with the ringer turning on after receiving a phone call. I put it into Safe Mode, and the issue didn't happen. So, I started removing any third-party apps…
  • Question on Sophos Cloud Endpoint

    We are currently rolling out the Sophos Cloud Endpoint across the business. Most installs are going ok but some are randomly finishing the install, when it's done, it shows as "Sophos Auto-update is not configured" As it's the cloud installer, we…
  • UTM 9 - PPTP VPN using external DHCP provides the same ip to all the remote vpn clients

    So I had my PPTP VPN up un running, I added a external DHCP due routing issues and everything was woking fine , until user2 tried to connect at the same time as user1, both are getting the same ip. I believe this is due the mac address of the Sophos…
  • Unable to use Sophos Virus Removal Tool.

    When I tried it said it was expired and to download the latest version. I did that, uninstalled the version I had, restarted the computer and installed the latest version. When I tried to scan my computer it once again reports it is expired and to download…
  • Sophos Virus Removal Tool Definitions Not Updating

    Hello, When running the Sophos Virus Removal Tool the definitions are not updating anymore. From what I can tell there is nothing different with the environment. Any ideas? I've pasted a bit of the log describing the error below: 2016-07-12 08:53…
  • How to configure SMTP full transperent mode SG105 in bridged mode

    Hi, I'm using a Sophos UTM 9 in Bridge Mode and try to activate the full transparent mode for SMTP. The target is to scan all incoming SMTP traffic on Port 25 for SPAM and to filter it before it gets into the network. Unfortunately I fail with this…
  • Sophos UTM 9 update caused webserver to stop working

    Hello, Today, after updating my Sophos UTM 9.4 installation to the newest version with Up2Date, the firewall seemed to stop working. I got an email saying "WebAdmin webserver not running - restarted". I waited a bit and couldn't connect to the web…
  • RE: App install - neverending scan cycle

    The issue was with Sophos. I uninstalled Sophos Mobile Security and Samsung Pay was able to install and function correctly. i then re-installed Sophos Mobile Security with no further issues. Thanks for all the input guys.
  • Arlo Netgear Cameras

    Hello, We are experiencing difficulties in the operation of the Arlo Netgear camera together with Sophos UTM. After some time (sometimes minutes only) the camera stops streaming giving time out error. We had initially activated "Transparent Mode…