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We are currently over our license count for Native Device Encryption. We have several machines that are no longer active and cannot fire up to remove Sophos. We have deleted several machines that should have us under the used license count, but the Used…

Hallo, wir haben ein Kundensystem welches Sophos SafeGuard installiert hat. Es gibt zwei Windows Admin-Accounts wobei einer der beiden Accounts keinen Zugriff auf das Sophos SafeGuard Management Center bekommt? Der Haupt-Sicherheitsbeauftragte ist für…

Hello, I have a problem with the Safeguard management console (V8.10.0.323). When I try to synchronize the DSN directory, I get a message that the directory is already being synchronized by another user, except that the user in question is no longer logged…

Hello, I'm curious if anyone knows of a way to mass delete non-reporting hosts in the SafeGuard console to reduce the total license count. As of now I have to delete computer entries individually and it's extremely time consuming. Is there another way…

We have an existing safegaurd installation and setup. We have a new admin user on our team that needs to access the safeguard admin center but when he connects to the server via RDP and clicks to open management center it starts the install wizard. …

I currently have Safeguard Management Center 8.00.2.16. The tech that handles this has left the company and now im stuck dealing with it(im fairly new to this). We currently have a windows 7 environment(1000+ PCs). They plan on moving to windows 10. These…

I've tried installing Sophos Safe Guard 8.04 for a customer with the help of the following video: https://www.youtube.com/watch?v=sZDWXM5AtbQ I've pretty much followed every step but now when I try to test SGN by entering https://localhost/sgnsrv in…

Hi This question may be a bit long winded as I'm new to the team and I haven't used much of Sophos products before so sorry if these questions come across a bit soft. I've been tasked with going through Sophos Enterprise Console and trying to get…

Our SafeGuard management center is not integrated into active directory. All computer and user entries are under root within the "auto registered". Policies are applied from root currently. How would I go about decrypting a Windows 7 professional computer…