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  • All http traffic blocked + unable to update firmware or paterns

    Hello, I have a problem on a XG135 of a custommer. I wanted to upate it on V17 MR8 from MR6 this week end, and I scheduled it from my SFM. I scheduled 10 firewalls and only this xg135 failed. So I connected on GUI and tried a manual update but still…

  • Negate Email Malware "File Extension Filter"

    On incoming email we'd like to block all file extension but the ones whitelisted. Is there a way to do so? With the "File Extension Filter" in the Malware tab we can only find a way to block specific file types, although having a white and black list…

  • Nombreux problèmes avec la détection antimalware

    Bonjour, Heureux détenteur de la version familiale d'XG firewall, je me faisait une joie de pouvoir proteger mes IoT avec une solution antimalware. Malheureusement je rencontre de nombreux problemes des que je veux l'activer sur l'HTTP et le FTP…

  • How to detect and block the malware files from Google Drive?

    I enabled the Malware Scanning function. Test downloading malware file from the Google Drive but still not block the downloading. How to detect and block the malware files downloading from Google Drive?

  • anti-virus scanning failures

    Running Sophos XG 16.5 MR6 with what I believe includes AV, IPS and such, but I was running some basic security tests and it looks like all the virus scanning and botnet protection is not working at all. This fails ALL the tests: http://www.cyren.com…

  • Error 500 with web policy or malware scanning active

    I have the default firewall rule which is used for internet browsing. Whenever I enable Malware scanning or web policy I can't visit any website. Even if the web policy is set to allow all, I get an error. The error I get is always an error 500. …

  • No Notification in RealTime scanning Mode

    FormerMember
    FormerMember
    Good day, today I switched to Realtime scanning in Web>Protection>MalwareScan mode. Now the downloads are much faster, but when I try to download EICAR Testfile, there is no "Virus Found" Notification. The file won't be downloaded, but I only…

  • Unable to change settings in EMail Protection / SMTP / Malware and Anti-Spam after expired Sandstorm License

    Hi folks, I noticed that after expired sandstorm license (sandstorm enabled but grayed out) all futher changes under "Malware" and "Antispam" are dismissed with a sandstorm license error. The solution is the following: Under Malware / Malware scanning…

  • URL Shortening service -- rewrite to force redirect mode - Feature Request

    I have remained on a useful Edgewave mailing list even though I bought and use UTM. Tonight, they raised an alarm about URL shortening services that allow modifications after initial creation. Based on some of the discussion in this forum, dating back…

  • Sophos XG and Windows 10 Anniversary Update

    Hi All, I thought I would share this with anyone having an issue updating Windows 10 trying with the anniversary update. I would get the following error code when trying to download and install the update; 0x80200013. Looking into the issue I stumbled…

  • Malware scanning video issues

    Apologies if this is a duplicate question however I was unable to find anything of which seemed to be of any help. I have web filtering rules enabled and everything works fine however if I enable malware scanning this seems to cause issues with the…

  • List of Mime Type for Executable content Filter in SMTP Malware Protection

    We're reevaluating the Configuration for Mime Type Filter blocking for Mails and would like to know which Mime-Types are listed in "Quarantaine executable content" I've tried to search it in the Administrators handbook, but i couldn't find any information…

  • Onedrive download not working

    Using new 16.02 version XG firewall with https decryption & scanning enabled (bridge or gateway mode no difference) Onedrive uploads files successfully.... But cannot successfully complete any downloads.... Have tried excepting the network storage…

  • Decrypt HTTPS Breaks JAVA Apps - Exceptions Useless

    Having an issue at a client where we installed an XG firewall, a Java application that has no problem outside the firewall refuses to load, Java complains of SSL certificate errors. Have configured exceptions for the site that hosts the app but it still…

  • Sandstorm: emails have been delayed for over a week

    System Version until 2016/06/29: Sophos UTM 9.403-4 Malware scanning: Enable Sandstorm One of our bosses sent out an email about a meeting to around 130 recipients on 20th of June. Attached was a PDF. A lot if not most of these emails have been…

  • Possible bug in web filter

    So I have had Sophos XG as my main firewall at home for a few weeks now, but the past few day's I have been having non stop issues with forms on websites. I.E login forms, comment forms, and more importantly some forms on a CMS I use which has a 100…

  • Why malware not blocked, when Avira knows it is malware? Dual scan turned on.

    User received an email with a zip file attachment containing a malicious .jar file. I have Dual Scan turned on for Malware scanning in Email Protection. So the file should have been examined by both the Sophos engine and the Avira engine. Running…

  • 502 Error (When HTTP scanning enabled)

    Good Afternoon, Since upgrading our XG210 to MR2, we have been experiencing frequent (but not constant) 502 errors when accessing various websites. The two that have been pointed out to me thus far are: * http://www.bangordailynews.com * http://www…

  • SMTP e-mail with virus not checked when it is from the internal domain.

    When UTM9.x recieves a smtp e-mail and the sender adres is from the "internal" domain. UTM 9.x doesnt scan for virusses. even when it is send from outside the network it is passed to the mail server without checking. Just change in your email client…
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