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8345.Malware screengrab.tiff Hello all, I was backing up my mac onto my external hard drive via time machine when I received a quarantine manager notice that I had JS/Agent-AZOD malware on my mac which needs to be removed manually, and the 'cleanup…

I am having issue with Enterprise Console with multiple errors and different errors as below listed. 1. Failed to connect to the on-access driver (0x80070005). [0xa0490001] Failed to install Sophos System Protection: Error code 80070643 [0x00000067…

Morning, I just installed Sophos Anti-Virus for linux on my RHEL7 server. the verbiage at the end of the install leads me to think that SAV is using kernel hooks? is that the case? Im using the install/startup guide, but it mentions nothing along…

Good morning! The SafeGuard POA creates a login prompt for users to sign into (please see attached picture). We are having issues with users not logging into the Sophos login prompt that is created as part of the POA - users are still signing into the…

I have a malware that sophos doesn't seem t obe able to remove. I run it several times at one time it said it was all removed, then I can see the computer is acting out and the malware is still there. All my files went to the trash by itself when I only…

Hi, I have read a lot of documents and posts about excluding processes for SQL. My question is I guess kind of unorthodox. Cheater move. Microsoft recommendation is of coarse <Instance Name> (I have also read to use the 8.3 rule for caution, is that…

I am trying to uninstall the SOPHOS Virus protection but Unable to do so. Getting an Error 3005. Have followed instructions to add user to Sophos administrator but still and getting the Error 3005. I am a user on Windows 7... The antivirus is running…

Is it possible to configure an installation package so that Data Exchange and File Encryption are already installed, instead of having to go back and enable those features on endpoints?

We are using Sophos policy editor in our environment and it is working fine. Now we want to migrate it to new server so we want step by step documentation includes how can we migrate smoothly. Current environment: OS: Windows Server 2008 R2 Standard…

Hi everyone, We recently enabled email notifications and email digests for the Sophos Community, so here's a quick guide on how to use them. How to configure email notifications Click profile image > click settings > click 'Notifications' …

I would like to see the ability to create a standalone Web Help Desk user under a work group that is created manually in the Management Center for SafeGuard Enterprise 7.0. Currently the only way to have a windows user log on to the web help desk is to…

I would like to know if Sophos anti-virus is supported on Shared drives / SAN / NAS? a recent infection that hit me on a shared drive has revealed that AV does not action on shared drives but detects the infection.

We have a separate peer to peer network (8 clients running W2K pro) that does not connect to our corporate network or the internet. There has been some suspicious behaviour over the past few weeks on all machine & the support company suggests I run an…