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  • How to download packet capture created from DUI Diagnostic page

    Is it possible to download the packet capture created via the GUI?
  • GUI not accessible on v20.1 MR-1 after upgrade

    I have upgraded my Sophos firewall to the latest image v20.0.1 MR-1 but now I can't access the GUI of it. The services are running well, any ideas to solve it?
  • XGS2300 admin page become white page

    XGS2300 admin page become white page, after creating a user with admin auditor profile. CLI (advanced shell)? You might need to use a SSH console. service tomcat:restart -d -s nosync service apache:restart -d -s nosync Thanks to this : Blank white…
  • Sophos xg 330 web console blank white screen

    Build version : SFOS 19.5.3 MR-3-Build652 We can't access the web console, the screen just stays white. We can't connect via Sophos central either.
  • Blank White screen firewall login page

    Blank White screen f irewall login page
  • Blank white screen after login after v20GA upgrade

    Hello, I'm very new the Sophos XG Firewall. Curerntly playing with the home use free edition for the last few months. Today the firewall prompted me to install new firmware V20 GA something. After upgrade and reboot I now get a blank white…
  • How to Remove Messages Alert in Control center?!

    Why is Sophos not able to implement a simple function? How to Remove Messages Alert in Control center? Remove Messages Alert in Control center? These message are over 2 years old and it's still not possible to remove a simple and useless message…
  • Wireless: strange date/time format for offline AP

    I've never seen a time format like this leaving zero (0) out for minutes: Probably one thing for a little improvement.
  • Feature Request: Description Field in Objekts area

    Hello Community, in many areas in the firewall there is a description field. For example, in the firewall rules or the NAT rules. Why is there no description field in the objects? Does anyone still miss this field and is it possible to integrate it…
  • Email sécurity

    bonjour, nous venons recement de configurer email security et nous avons un problème sur l'affichage du tableau de bord. On à déjà utiliser AD sync pour importer les boites de réception a protéger mais aucune information ne s'affiche sur le tableau…
  • Improve your Sophos XG Portal with this small browser extension

    I have created a browser extension that enhances the visual experience of the Sophos XG portal, specifically when it comes to managing firewall rules. this browser extension ensures that firewall rules and groups are fully displayed on the page, without…
  • GUI -- Synchronized Application Control warning screen is causing graphics to not display properly in popup

    Sophos XG 19.5.0 GA When choosing Applications->Synchronized Application Control on the side menu, a warning pops up about enabling Synchronized application control. There is a bug that caused the window to not be sized properly.
  • Dashboard Zoom Issue in Browser

    Running latest XG version on trial through a VM to possibly migrate from UTM. One thing that is annoying right now is the Control Center Dashboard is not taking up the whole browser frame. I have to zoom FF, Chrome etc to 150+ to be able to use it. Running…
  • firewall portal (user and admin) blacklist ?

    Hello, I'm using SFVH (SFOS 18.0.4 MR-4), and it looks like one of my internal subnet is blacklisted. Those machines are always receiving a RST/ACK when they try to connect to the firewall portals (user, authentication, admin). I can ping, I can…
  • XG 550 Web interface VERY SLOW

    We have an XG 550 and from the beginning the web interface has been sluggish. It has gotten worse and now sometimes moving between windows takes 30 seconds or more depending on what we are doing. We just get the spinning wheel most of the time. Memory…
  • Unable to access the GUI when connecting to domain

    IP address has been changed from the default 172.16.1.15x for example, however when connecting it to the domain and it picking an IP address through DHCP, I am then unable to access the firewall GUI, why might this be the case?
  • Sophos xg 430 not showing up network interface details anymore

  • WebGUI unreachable in Bridge mode after adding bypass-stateful-firewall rule

    Dear, I'm evalutaing Sophos XG Home in Bridge mode. This is on a virtual appliance. I have experience with Pfsense, Palo Alto, Fortinet and Untangle firewalls. My home network has a pair of Cisco ISR G2 (3925E) routers in HSRP, each connected…
  • v18 MR4 - Wireless Clients finally listed in WPA2 Enterprise RADIUS authenticated SSIDs

    Hi, just wanted to report that we finally see connected wireless clients on our WPA2 Enterprise SSIDs with RADIUS authentication. This has never worked since we moved our APs (mostly 55c) from SG to XG. Now after going from MR1 to MR4 and also upgrading…
  • XG 330 REV.2 Freezing & Locking up

    Hi everyone! I have been on a hardware rollercoaster with this product. I recently purchased the XG 330 REV.2 last year. Everything was working fine, I made a few firewall rules and have a couple of VLAN's. but nothing too serious. I scoped out the…
  • How do I get the Gui on linux?

    Hi, So I dont know if this is the right section for this but I had trouble finding the correct one. So I Install Sohpos on my linux machine but Im having trouble setting up the gui for it. Like you know the one you put in the browser and it has a similar…
  • XG web console missing

    I have an XG running 16.05.5 and today morning my wireless was down and i was unable to access the XG GUI. I am yet to reboot the XG as it is in production. Normal internet traffic is working fine, except the SSL and User portal is down. I am unable to…
  • Certificate Update not possible when used in Firewall-Rules

    Hi, I have HTTPS-Certificates from LetsEncrypt.com for all my subdomains. I uploaded the Certificate in the XG und used them in many Firewall-WebServer-Protection-Rules. This Certificates expire after 90 days and I have a Script do renew them easily…
  • Sophos savscan (Linux): how to check if it works properly?

    savscan -f * says 406 files scanned in 5 seconds [etc...] savlog says [...] updating from versions - SAV: 9.11.0, Engine: 3.63.0, Data: 5.22 [...] On-access scanning enabled using talpa. [etc...] sudo /etc/init.d/ sav-protect status --> says:…
  • Sophos Home Free for Windows quarentine?

    It's just me or Sophos Home Free doesn't have a quarentine? And if does how can i access it?