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  • Is it possible to have XG210 firmware1 and firmware2 to be of the same version and build?

    Hello chaps! I'm trying to update both firmwares (FW1 & FW2) on the XG210 to 18.5.1 MR-1. Currently I have FW1: 18.5.1 MR-1-Build326 and, FW2: 18.0.5 MR-5-Build586 In the Backup & Firmware page, the 18.5.1 MR-1 firmware cleared the checksum…
  • High availability firmware upgrade (small question just to be safe)

    I've inherited a HA-setup with two XG's (Active / Passive). I now want to upgrade them to the latest firmware. From what I've been able to gather I should simply logon to the web-gui on the Primary one and do a standard upgrade as if it was a standalone…
  • 18.5.0 MR1 manual upload fails

    Got excited about MR1 and downloaded it then uploaded to the spare slot via the web interface. It's failed twice now. Both times got an error email: Alert for XGS87 (SFOS 18.5.0 GA-Build289) ################### …
  • Migration from an XG SFOS 18.0.5 Build 586 to an XGS on 18.5.0 GA-Build289

    When will it be possible to make a migration from an XG SFOS 18.0.5 Build 586 to an XGS on 18.5 whithout having to donwgrade the old XG to 18.0.4?
  • Upgrading 17 to 18 experiences would and criticism

    Hi, I'm looking for users advice and experience for upgrading to 18, especially directly from 17.5 to latest 18 . I'm thinking about upgrading in the next days, but we have a critical organization and I'm reading of several criticism especially…
  • Upgrading 17.5.15 to 18.05 MR5

    Hi there, We are due to upgrade our current XG210's (in HA) to v18 MR-5 and to be honest, I'm really not looking forward to it. I never seem to fear upgrading our Sonicwall firmware, which is always flawless, but Sophos makes me have sleepless nights…
  • SFOS 17.5 > 18.5

    Hello XG community, Anyone know if the following upgrade is supported, can I restore the backup from 17.5 to 18.5? Cyberoam CR25wING running 17.5.15.746 > Sophos XGS 126W running 18.5 André
  • Upgrade to SFOS 18.0.5 MR5-Build586 (18.0.5.586) failed

    Upgrade from SFOS 18.0.4 MR-4 to SFOS 18.0.5 MR5-Build586 (18.0.5.586) fails for me repeatedly due to a config migration failure. See a screenshot below. Is there a way to fix this issue? Its running on KVM on Ubuntu on an Intel PC. SFOS 18.0.4 MR-4 works…
  • Update dialog broken: missing button captions

    Hi Sophos communiy! I've been invited to a game of russian roulette with this update dialog on an XG125 18.0.4 MR-4. I'm using "Google Chrome Version 90.0.4430.212 (Offizieller Build) (64-Bit)" and I'm connected over VPN. What's happening here?…
  • Do we get v18.0.6 or go straight to v18.5.x?

    A very simple question, is v18.5.x being released before v18.0.6? is the release of v18.5 to be as v18.5.1? ian
  • XG125 Boot failure 18 MR5

    After Upgrade from SFOS 18.0.4 MR-4 to MR-5 the XG doesnt boot anymore. Monitor screen shows booting for ca. 2 seconds and then the message "rebooting" - ends in a loop. 80 Users in in Head/Branch/Home Offices are now disconnected. Should i better buy…
  • This firmware will replace the non-active firmware image on your device - even if there is none.

    I have no non-active firmware image on my firewall. Nevertheless XG 18 MR4 shows this serious looking message box when trying to upload a new image. This firmware will replace the non-active firmware image on your device. Are you sure you want to upload…
  • Update V 18 MR-1 to MR-5 failed and became unreachable

    Hi, are there any known issues regading updating a XG 135w firewall from Version 18 MR-1 to MR-5? Today I was updating a remote site. After that the update the firewall was not reachable via the external and internal (IPSec) inerface. I (almost) expected…
  • XG lost configuration while uploading firmware v18-MR5

    Hello Community, I've uploaded the Firmware v18-MR5 to several XG Firewalls (~30, mixed SG/XG 115 up to 525). Two XG125 "died" while uploading the firmware (installed Firmware is v18-MR4). It means the firewalls has lost their configuration. The boxes…
  • XG Firewall Firmware Upgrade Failed: 17.5.15 MR-15 to 18.0.4 MR-4 / 18.0.5 MR-5

    We are attempting to upgrade the firmware of Sophos XG310 unfortunately it is failing. Firmware v18.0.4 MR-4 is actually present in the backup partition but once we initiate the upgrade, the XG went back to its previous firmware version 17.5.15 MR-15…
  • 18.0.4 MR-4 Broke lots of things

    After upgrading my XG everything looked okay except then some client vpns would no longer work properly. Also has problems installing software that pulls update files down from a server. We had lots of issues here today, including our cellular provider…
  • SFOS 18.0.4 MR-4 upgrade failed and rebooted to previous firmware

    We are attempting to upgrade the firmware on the Sophos XG and it is failing and rebooting to 17. We have attempted a few times with the same results, and will next attempt by downloading and uploading the firmware. Not sure if anyone else is having these…
  • Sophos XG health and firmware upgrade question

    How can i monitor the health of my Sophos XG. My XG rebooted itself and i would like to know the reason for the reboot. Can someone assist on this. I am running firmware SFOS 17.5.13 MR-13. I have a firmware update available on my XG 310 to 18.0…
  • Sophos XG - /tmp is full

    Hi, I have a Sophos XG in SFOS version 17.0.8 MR-8, I discovered an NC-28220 [Base System] Garner active.db file size is too big in /tmp/eventlogs due to LogViewer output plug-in I can not perform the firmware update now, but I need to resolve this…
  • Firmware Updates - XG 125W - Are updates cumulative?

    I have an XG 125W and just updated the firmware from (SFOS 17.0.6 MR-6) to (SFOS 17.1.1 MR-1). I skipped the install of 17.0.8. Was this a mistake? I wanted to know if updates are cumulative and can you skip to the newest one or do you need to install…
  • I want to know if what firmware is the most compatible to my appliance (SOPHOS FIREWALL XG 310)?

    I have SOPHOS XG310 running with SFOS 16.05.8 MR-8 firmware and some new firmware appear HW-SFOS_17.0.0_GA.SF300-80 and SFOS 17.0.0 GA, I want to know if what firmware is the most compatible to my appliance and what would be the difference between the…
  • RE: XG Firewall Maintenance Release MR-1.1

    Thank you for posting this article. Those of us with the newly released XG look forward to the fixes covered here as well as others. Please set a page location to keep us up to date on these maintenance releases and other firmware changes as on the…