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  • Is it possible to move the bootstrap storage location?

    Hi, By default Sophos installs Update Manager Bootstrap Locations on the System Partition, which can grow to a considerable size. Is there a procedure or KB article that decribes how to move the underlying file structure to another partition without…
  • Data Control and Windows 10. I cant seem to get this to work.

    Data Control and Windows 10. I cant seem to get this to work. I have created a test group and put my machine in it. I have created a policy that has all of the Credit Card/Banking selected all with Email/Browsers etc. basically I selected everything and…
  • Application Reporting

    I would like to know if there is a way of finding out who has a particular program installed, for example Dropbox. We are running Enterprise Console 5.2.1 R2 and Endpoint 10.3 on users machines.
  • Windows 10 Machine, getting this when trying to protect.... the installation could not be started. the requested operation requires elevation. the computer may need additional config before installation. see KB 29287 --- sadly this article seems not to...

    the installation could not be started. the requested operation requires elevation. the computer may need additional config before installation. see KB 29287 --- sadly this article seems not to exist.
  • Endpoints appearing as unmanaged after SEC 5.2.1 re-install

    I recently had to reinstall SEC 5.2.1 after a server failure. I have detected all my endpoints and they all update fine but they appear in SEC as unmanaged, how do i get SEC to start managing them again? I've tried re-installing the client manually but…
  • Is there a way to push out an uninstall of the Endpoint Security and Control from the Enterprise Console?

    We need to remove Endpoint Security and Control from approx. 30 Windows PCs and I am trying to avoid having to touch each one individually.
  • the main server was damaged and was not performed a backup server, what should I do to restableser the SEC information to a new server?

    Hello and good afternoon, today I present this problem, the main server was damaged and was not performed a backup server. What it could do was, a backup of the entire RAID server, what should I do to restableser the SEC information to a new server…
  • How to import computer names to SEC, TXT file?

    How to import computer names to SEC, TXT file?
  • Cisco AnyConnect Secure Mobility client unable to start after installed Endpoint security and control 10.3

    Hi all, I'm facing problem to start Cisco AnyConnect Secure Mobility Client after Sophos Endpoint security and control 10.3 installed. When I click on Cisco AnyConnect Secure Mobility client, it shows VPN Service not available. Second error message…
  • Hello world, The best way from SEC 4.7 Win 2003 R2 --> SEC 5.2 Win 2012 R2

    Hello world, I'm curently using the SEC 4.7 on a windows server 2003 R2. I want to use the last version on a windows server 2012 R2. The curent configuration is very basic, so my question is what is the quickest method to get that done ? If I install…
  • Upgrade to version 5.3 and now Enterprise Console won't open

    I ran the upgrade to 5.3 today and it seemed to install ok but then I try to open the enterprise console I get an error... "the version of enterprise console does not work with Sophos management service version 5.2.2.367 please upgrade the management…
  • Windows 10 Enterprise Console/Endpoint Protection

    Hi, Currently running Enterprise Console 5.2.1 R2. Have just updated my computer to Windows 10 to do testing on it. Sophos on my computer was all screwed up, had to manually uninstall it. I couldn't even see the Sophos logo in my toolbar menu, so i…