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  • Expiration dates are not displayed correctly

    Hello, in our customer overview, the expiration dates of the licenses are not displayed correctly under license details for several customers. Start date: 23.06.2022 End date: 22.06.2022. This license, for example, has already been extended to 2023…
  • Sophos Maintenance notice - day/date invalid

    Note - your recent Advisory for Sophos Central maintenance gives an incorrect day/date for the maintenance -- Saturday, July 5th, 2022. This is not correct -- please correct. KB-000040083
  • Wrong time shown in Logging & Reporting

    I don't know what to make of this. The time is correct in the Dashboard and in the log files but it's four hours ahead in all of the graphs in Logging & Reporting : I also get the correct, local date/time when I SSH into the unit and run the…
  • Why did I not get the full term when I activated my license key?

    https://support.sophos.com/support/s/article/KB-000036502?language=en_US Multiple scenarios should be answered here. For example, customer you lapsed few years with device since it was being stored somewhere. Some of the vendors have policy if you…
  • How long will Sophos XG v17 stay in beta?

    FormerMember
    FormerMember
    Hi, there are plans, when xg v17 would be released as final version? How long will it stay in beta state? Regards Meghan