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Hi Community, we have problems with missing heartbeats. following scenario: Branch office connected via IPsec to main branch, both XG. In the main branch there are resources that can only be reached with a heartbeat. Since a few weeks the clients…

Hi, We manage a lot of Sophos XG firewalls across many different customers and we are now at a point where there are too many to keep track of. Even with all the firewalls added to central we sill have to connect to each customers central to view their…

Hi Everyone, I wantet the old Endpoint protection for home users back. (I've allready vreated an sophos central account) i know it's very late. but i used another Soiphos AV Program a while. But i wantet the right Endpointprotection back is there…

I want import Trusted mac address CVS on Sophos Central firewall group for spoof protection use. But, it seems Sophos Central doesn't support IP-MAC binding function and CVS import, am i right?

I manage my firewalls through central firewall management. I imported the rules from a firewall to keep them consistent across all firewalls and manage them centrally. Unfortunately, the central management does not offer any options for sorting the rules…

Hi Guys, I seem to be experiencing the same issue as this user described here from last year: https://community.sophos.com/sophos-xg-firewall/f/discussions/125215/firewall-group-management-from-sophos-central-down Different browsers/cookies…

Hi, i'm evaluating to switch from untangle to XG Home Use Edition ( SFOS 19.0.0 GA-Build317 ) on an intel i5, and up to now the XG seems equivalent than Untangle (I like more the interface that seems new on XG comprared to the '80 UI of untangle...…

I created a Sophos central account yesterday and completed the account activation steps. When I wanted to log in again, I received a notification (a message displayed) that the authentication operation failed and this time I'm in a loop that asks me to…

Some of our endpoints are blocked because of missing heartbeat. The heartbeat.log from the endpoint: 2022-05-30T12:56:17.558Z [ 3812: 4508] A ---------------------------------------------------------------------------------------------------- 2022…

Hello I recently (today) activated the Sophos Central management of my home computer based firewall. Oddly - now I happen to notice that the heartbeat feature is no longer available to me. (Says license expired for the Intercept X. Perhaps I'm missing…

Just to add this experience to others that may user AP55C on central with XG(S). Also read: register-ap55c-to-sophos-central-behind-xgs This also works with any other Central-supported Sophos AP. We've set this up with APX320,530 on other sites with…

Hello All, I am planning to add my all Sophos device to a group for managing them centrally for providing internet access to employee. I don't want to add same rule on 3 firewall again and again i want to add them one time only. My doubt are as follows…

Hi, I know Managing AP55C on XGS has been disabled but the AP is still supported in Central. We replaced a SG with XGS. on SG there were 2 APs AP55C. We removed both APs from SG Firewall, then deleted the unregistered APs there and pulled the AP…

Dear team, need help to migrate data from cyberoam CR50iNG - 10.6.6 MR to sophos XGS 2100 -18.5.3

Hello community, we are using VMware Horizon VDI to realize HomeOffice for our collegues mainly to virtual machines. We have configured Sophos Heartbeat to realize user based firewall rules. This works great for us from VDI machines and workstations…

Hey Guys, When a file is cleaned up by Deep learning as part of PUA then 1- Where is the file moved? 2-If a file is cleaned and then i add an exclusion for the software does that come back?(may be from quarantine)? Or should i do a re install…

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. ______________________________________________________________________________________________________________________________________…

Hi Community, Sophos XG adds a few default web filter exceptions with all of them enabled except legacy, see screenshot below When you add an appliance to a central group every exception will be cloned with a name suffix "Original" which could be…

Im currently managing and deleting built-in Host Objects, Web Policies and so on and creating my own stuff on a fresh install of XG136 HA on a 400Mbit cable WAN line from Sophos Central Management. While working it occours often that the Web-Frontend…

Hello, Central firewall groups would be a great thing for distributed companies if it didn't have the following massive conflict issue. When you put a firewall in a new group and in that new group start to build your hosts and rulesets. put…

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. If you need the 16 digit hex code for 2FA Sophos Central for your…

Hello. Sophos Firewall 18.5.1. I recently changed every log type to log to "Central Reporting". The entire "Local reporting" column is empty. Before doing this I used to be able to go to the Sophos Firewall and click Log Viewer at the top right and…

Both of my XGS87 firewalls had central management events this morning, neither of which were caused by me. Nobody else has FW credentials, and I was not even at the office at the time of this event. First firewall: "Disabled Management from Sophos Central…