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  • Exchange 2010 and callout settings

    Hello, I have just re-commissioned a development Exchange 2010 SP3 server ready for upgrading and after checking the system, I have found that any incoming external emails are getting rejected by the UTM (9.4) with an address unknown error: from=…
  • Why are google.com and gmail not trusted?

    Out of the blue today our UTM 9 started dropping (I think) all google domain related sites. All google related sites fail with: Your connection is not private Attackers might be trying to steal your information from www.google.com (for example, passwords…
  • BitTorrent Speed and Default DROP

    HI, I have set NAT an FW to allow bittorrent use port 35951 (TCP/UDP) all looks ok but at live FW log i see lot of DROPs at this port 19:03:28 Default DROP TCP 178.40.178.147 : 50762 → WAN IP : 35951…
  • How do I allow chromebooks to sign into an enterprise account when my web filter blocks all my traffic?

    Equipment is a WS-5000 Currently in order to allow students to sign into their chromebook I have to whitelist the IP for the chromebook. I would like to avoid this vulnerability and allow them to sign into a device because each time a new user signs…
  • need to make an exception for http://www.googleadservices.com/

    i need to be able to use google search results and when i have ads blocked it blocks http://www.googleadservices.com/ and a subdomain of that page has to load first before it will load pages from major retailers so i added it as an exception and i get…
  • Notification to sender if an email gets quarantined

    Hi everyone! Is there a way in UTM 9 to let the sender of an email know, that his email has been quarantined? For example if the email is blocked due to an "File Extension Filter", the sender should be notified, that his email has been blocked. …
  • Interface communications not working

    Hello all... New to Sophos I'm very excited to have found this free UTM for home use as I simply do not feel I am in control of my home network. I have set up the Sophos on a Dell Optiplex 780 (I think) and added NICs to a total of 6 interfaces. What…
  • Default drop fwrule="60002" but I have a firewall rule?

    I am trying to play a game that requires access to port 10001 and I have set up a rule that allow any computer on my internal network to access this port to any IPv4 address, however it is continually blocked. Firewall log is: 2016:03:01-11:38:32 oscar…
  • File extension blocking for incoming mails via SMTP only

    Hi everybody, due to the current security issues (e.g. Locky, Teslacrypt etc.) we want to block incoming mails with specified file types (e.g. xls, doc) and move them to quarantine first. While testing the File extension filter with the blocked file…
  • Questionable use policy - unable to Proceed

    recently updated our appliance to version 4.2.1 and now users are experience a problem with being able to proceed when sites are given warning. example. going to "questionable" sites gives the warning page, with the return or "Proceed" buttons.. but…
  • RDP of a Windows computer through UTM 9.3 between multiple subnets?

    I have published several RDP targets through my UTMs over the years, but this particular one seems to have me stumped. So, here is my layout. Internet -->Router (Subnet 1)-->UTM--(Subnet 2) Subnet 1 houses all of my General use items (WiFi TVs, Game…
  • Confirmed Spam. Catching 95% of emails

    Hi, Since Friday afternoon the UTM has been rejecting nearly all mail under the Confirmed Spam heading. Was rejecting emails in both directions. Sophos support as thus far been useless. Currently on hold after calling back a 3rd time. I am currently…
  • UTM sends mail bout blocked mail

    Hi Gents, With every mail what is blocked by UTM, or by black sender list (userbased, global based) you will receive a message. Is that anywhere to reconfigure?
  • LiftMaster MyQ garage opener

    I'm having trouble allowing traffic for my LiftMaster MyQ garage opener. I'm a new Sophos UTM Home user. From their FAQ, it says: - Verify your router allows inbound and outbound traffic on TCP port 8883 and UDP and TCP port 2165; - Verify if there…
  • Why would Sophos Web Protection classify http://www.beanshell.org/ as Entertainment?

    A number of time Sophos Web Protection has blocked sites that are very obviously tech blogs or tech sites. I frequent Ruby and Java related blogs/sites the most so those are the ones most often blocked. Sometimes it is obvious that the domain or a parent…
  • Unable to reset SG135 / UTM / 9.4

    We have implemented routing policy on a UTM SG135. During the save process ot that policy, the UTM freeze and after a long waiting period, we had to reset the UTM. This concludes, that we do not have any access to the web interface of the UTM now. We…
  • How to get details on 2 attacks blocked : rule 32488

    Hi, I had 2 attacks blocked, it is a bummer that I can't drill down on the actual text, but I found more detail in the "Network Protection" menu under "IPS: Top Blocked Attacks" I can figure out the host inside that tried to send the packet out…
  • Cannot figure out what is being blocked.

    I have a FedEx program that required connectivity to the FedEx's server. I have tested it outside of the proxy server and it works fine. But while on the proxy the connection fails. I have called FedEx tech support. They gave me all the IPs and URLs that…