Browse By Tags

  • Sophos Endpoint - Update Fail!

    Buenas tardes: Estamos instalando sophos endpoint en los clientes finales, al terminar la instalacion sophos indica el siguiente error: Agent Update Status:Update Failed. Dias anteriores habia problemas con la conexion al servidor, actualmente…
  • Cannot UNInstall Sophos Endpoint -

    Hi, I have Sophos Endpoint Defense installed on my home standalone laptop. My employer had a contract with Sophos such that they ran a server which managed Sophos on employees' office and personal PCs. This software was installed from my employer's…
  • Startup Scan

    Does anyone know how to stop Sophos from scanning at startup? When we first start or restart the PC, we have to wait around 10 to 20 minutes before we can use our PC, CPU and Memory is highly utilised. This happens to our clients too as we supply…
  • Not able to install Sophos Endpoint and Control Installer Using the following link : https://api-cloudstation-eu-central-1.prod.hydra.sophos.com/api/download/a035b3ebe267e19ff641ef77160c24dc/SophosInstall.exe

  • Making an unmanaged endpoint managed

    Hi Is it possible to make an unmanaged endpoint managed, after installation? During our tests we've installed a few older machines as unmanaged but now we want them to pop up in the console. Olly
  • Installing Endpoint on remote machines via MSI?

    Hi We're implementing Endpoint and Enterprise management here. We've started to push out endpoint via GPO scripts. However we now need to get the software installed on our remote users laptops. They are spread across the world so, ideally, we would…
  • Tamper Protection Greyed Out

    Hello, I am having some difficulties with Tamper Protection, We have set Tamper Protection Policies for each group, but most of the end points have the Authenticate User option greyed out. I activated and deactivated the policy in the management…
  • Sophos update failing as it is unable to connect to update server

    I have a standalone Sophos client which is failing to update and shows connecting to server, but never connects when I manually run the update. iconfig file shows ConnectionAddress=http://es-web-2.sophos.com/update/ . I am unable to ping or resolve…
  • Add an exception in Sophos Endpoint Secutiry!!!

    Hi, i installed Sophos Endpoint Security and Control 1.4.0 Cloud Server; unfortunatly, it blocks my software (not a virus) and it (the software) doesn't work fine. I read all the FAQ and the Help-On-Line but i couldn't understand how i can resolve my…
  • Mirai Malware for Windows Definition

    Since the Mirai botnet attack in Late 2016, there has since been a couple articles published on a new type that infects Windows machines, which is based on the Linux version for IoT. I think it is being referenced as "Trojan.Mirai.1". I was wondering…
  • Computers in Unassigned Group when Sync with AD is on

    Hi, I have question about Sophos Enterprise Console 5.4.1 Computers in Unassigned Group. I understand, that computers whose were in AD and removed, on Sophos Enterprise Console these computers would be identified and moved to Unassigned Group. How SEC…
  • Sophos Anti-Virus will not install on one PC

    I'm currently having an issue with just one PC. This started a month or so ago when 10.6.4 was applied to all of the clients via the Recommended update policy. Network Threat Protection, System Protection, Remote Management System, AutoUpdate and Endpoint…
  • Sophos Update account

    Hello everyone, I recently installed a Sophos Endpoint Console. Everything was great until i deployed the sophos client on a client computer. When i run sophos update on the client, my browser block all connexions with the account "SophosUpdateMGR…
  • Endpoint Standard from Sophos Central

    Hi guys, We've recently started rolling out Sophos products to our clients, creating Sophos Central accounts for them through our Partner Portal, etc, but we've hit a snag. We can't seem to work out how to download and install Sophos Endpoint Standard…
  • Patch manager does not install on Windows 2008 R2 Datacenter

    Sophos Enterprise Console Product version 5.4.1. I receive the following error when trying to install on to Win 2008 R2 Data Center edition. Code 0000004e Sophos Patch Agent cannot be installed on this operating system. Any ideas on how to fix this…
  • exe created by Sophos Deployment Packager (1.2)... unable to install on Windows 2012 server virtual machine.

    Hi all, I running into problem trying to run the SophosEndpoint.exe created by Sophos Deployment Packager (1.2) on a Windows 2012 server virtual machine. When I run as administrator on Windows 2012 server virtual machine, nothing happens. If I run…
  • Event Error

    Hello, Iv'e a problem with a Sophos endpoint, I've 1 pc with windows 7 and from two days I've these events: Event User Device When Failed to install savxp: OS component missing or too old. STZ-OB\Admin STZ-OB 12/7/16 8:15 AM Failed to install…
  • SCF verursacht Netzwerkprobleme

    Hallo, ich habe seit kurzem bei zwei unabhängigen Installationen das Problem, dass die Sophos Cient Firewall den kompletten Netzwerkverkehr blockiert. Selbst die Updates durch den SEC werden nicht mehr akzeptiert. Die einzige Möglichkeit ist, die…
  • Sophos Enterprise Console (5.2.1.197) not reporting in Windows 2008R2 (SBS2011) standard console "There are no antispyware products found" error for a few users on the network

    I'm just wondering why there are a few users on the network that the Windows standard console is reporting as "there are no antispywareproducts found" Sophos Enterprise Console isn't reporting any errors but the Windows console is reporting the above…
  • Sophos Anti-Virus for Windows? Home Edition

    Is there or will there be a Sophos Anti-Virus for Windows Home Edition?. **Not Sophos Home**
  • Upgrade to Windows 10 Enterprise, version 1511, 10586 - Sophos Not Compatible

    Hi, We have many Windows 10 machines and they all now require the Upgrade to Windows 10 Enterprise, version 1511, 10586. When i start running through the upgrade process i am being notified that my current version of Sophos (Endpoint Security and…
  • Windows 10 problems

    I just upgraded my op system to Windows 10, but now I cant get my Sophos Endpoint to allow me to access the internet? I had to disable the firewall in Sophos just to be able to get to the tech support. Help!
  • Windows 10 system tray icon shows "Sophos Protection Disabled" even though Sophos Endpoint Status shows "On-Access Scanning: Enabled"

    Hello - I recently installed Sophos Endpoint Stand-alone Antivirus on one of my Clients' notebook, which was recently upgraded to Windows 10 64-bit. I have noticed, however, that the system tray icon shows "Sophos Protection Disabled" on the pop-up…
  • How to change the CID from S0XXX to S0XXX via registry keys/GPO

    I have over 700 active endpoints. Due to an error, our Support Desk installed Sophos AV using the wrong CID. The incorrect CID has since been removed. I have a lot of endpoints that still show their status as looking at the old CID. How can I correct…
  • Problem with User's rights

    Hello, I've several file to clean up in the Quarantine, but my users can't clean. I've read that my users must be local admin. As this is the accounts of my children and of my wife, they aren't admin and I don't want it ... I'd like to give them…