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  • SMC app has to synchronize

    Could someone help please! I previously have gotten nowhere with telephone support! Our windows devices connected to our SMCaaS version 6.1.12 still have issues with non compliance. I reinstall the app on the phone and it seems fine for a while but then…

  • WM enrolment text

    Hi all, is it possible to change the enrolment text shown when enrolling a WM device into SMC as we have a slightly odd network setup I would like to set the information given to match what the customer needs to do in place of the normal text that is…

  • RE: Windows 10 Mobile issue

    Hi Stefan, we got the issue fixed on our own! :) The issue was that we hadn't configured a cert revocation list (crl) and Windows 10 Mobile seems to desperately need that, but has a weird way (misleading error messages/codes) to tell that and it…

  • Can you manage a device in SMC v6.0 without installing the client app?

    We have just upgraded from v.4 to v.6 and it now looks like you cannot manage a device without installing the client app. Is there a way around this? As it now means that you must have an apple account and a Microsoft account to enroll a device.

  • Windows 10 Mobile issue

    Hi! We're trying to connect several windows 10 mobile phones to SMC 6 (latest version/updates installed). All devices can be connected to SMC, but then fail to sync - the error code shown is 0x80072F8F. What we did so far, but without success…

  • Windows Phone 10

    Hi, Due to a firewall change delay we are still are on version 4.0.3.3 of SMC, we are now having problems getting Windows Phone 10 phones to register the Work Access account. It keeps coming up with 'we weren't able to set this account on your phone…
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