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Hi, i do have a problem with the settings of blocking the category "advertisement" in the web policies. If our users use google to search they will get the google advertisement links first. This should be blocked, correct. In our policies the category…

Was researching Bosch heat pumps -- they're a pretty famous company -- and found the URL: http://bosch-homecomfort.com is flagged as "Personals & Dating", I'm guessing because a regex on "comfort" or "home" matches, but who knows. The STOP page…

A user is trying to connect to https://help.virginatlantic.com/gb/en.html which is in travel category and allowed in rule But on browser user get message that site is blocked by sophos . By Checking the log i Find one of my rule that is for to drop…

If you have a "strict" Web Filter policy, chances are your update download after the Synology DSM 7.x Update will be blocked. Either create a web filter exception or remove the categories from your web filter policy. Example Exception: Matching…

Hi We have XG firewall on our locations. Is there any way to perform web filtering and SSL inspection without certificate warning for https web sites on mobile devices? Guest users don't have certificates installed and can access every site. Re…

Hello, How to configure Modern notifications via Office 365 in Sophos XG ? Thanks

Hallo, auf einer XGS (19.5.1) versuche ich URLs aufgrund der Web Category zu blocken. Ich blockiere die Kategorien "Command & Control" und "Spyware & Malware". Nun versuche ich die Sophos Testseiten aufzurufen: https://sophostest.com/spyware…

When I try to access google Translate the firewall blocks it for category "proxys and translators" I can't find such a category in my webfilter rules I also did a policy test and it came back positive And in my "Default Workplace Policy…

Hello everyone. I have Sophos XG in my home. I created all the rules and activated all protections IPS , ATP , SSL/TLS Decrypt etc. In local TLS exclusion list i added Battle-net , Blizzard and other games i play. When SSL/TLS decrypt is on Diablo 2…

We are having something happen on our Firewall which we are implementing and can't quite get our head around it. We have traffic coming from some clients. HTTPS specifically. We have a rule which allows HTTPS traffic from the clients IP to the WAN with…

Hello, I have problems with a few clients to access some pages. In the browser appears a SSL_PROTOCOL_ERROR. In the log viewer in the module SSL/TLS inspection appears the error "Dropped due to TLS engine error: OUT_OF_MEMORY[201". For some the error…

Hi, I read the documentation and even got it working to an extent, but not completely. I set up an override with a code so I could override policies if and when needed. After I set it up, I go to a site, am blocked, but it seemed to ask for my credentials…

Hi, i would say if there are any updates about this: Categories - External URL Database Sync - Discussions - Sophos Firewall - Sophos Community

I can't print when Mac and Printer are connected through XG Firewall's bridge. Mac - XG br0 - Printer I can print by disabling SSL/TLS engine. Or I can print by disabling IPv6. IPPS (Internet Printing Protocol over TLS) is used for printing. When…

HI on old sophos utm9 in web protection - filtering options -exception list under target domain I could enter the string ^https?://([A-Za-z0-9.-]*\.)?adobe\.com/ on the new xg firewall under web categories/ domain/keyword this string ^https?://([A…

We're having a strange situation again after it happened last week already on our SFOS 19.0.1 XG430: Some users browse to a website that has no exceptions on our firewall for decryption. The browser (firefox or chrome) show an error that the site…

Just imported the Office 365 templates (All services) as per method 2 below and the process to manually turn each one on is. Sophos Firewall: Configure web exceptions for Office 365 .

Hello, this is how you can enable users on the LAN to use Whatsapp chat, audio calls and video calls. Menu "rules and policies". There I have set up my default web access policy: LAN any to WAN any - only http, https, imap, imap-s allowed. …

Hi Tech Team, I would like to have the warning screen in every occasion that a site has been block. (one just in case it's a false positive and 2 to keep testing and adjusting the system). I'm puzzled how this is complicated, as normally we would…

I have an application, Parallels Access, that as part of its login process connects to different Parallels websites. I am getting the error "Blocked due to using client certificate" that then fails the connection, and I can't log in to the Parallels server…

So I have an application *cough* game *cough* that still utilizes pipelining. I know that it is not supported in XG based off a two year old thread that's locked, but it was noted that you can create exceptions without having to resort to changing from…

Dear All, I recently deployed a Sophos XG with version 19, i want this Sophos to act as direct proxy and behind the internet gateway, below are the configuration i created, and i tested with proxy enable on one of the user computer with proxy setting…

hi, i have XG430 , created a firewall rule and selected with following web filtering checks: Block QUIC protocol Scan HTTP and Decrypted HTTPS Scan FTP for Malware Decrypt HTTP during web proxy filtering. SSL and TLS inspection is enabled when user…

Hi. Unable to access the website www.sbicard.com I used a naked policy without any Web/Application filtering. Also used AllowALL category, but Still I'm unable to browse it. Policy test allows the website. DNS also resolves the website I tried…

When setting up a new firewall, we import O365 exceptions into the configuration. Is it possible to import all of the Office 365 exceptions into a firewall template? This is the documentation we normally follow to import the exceptions. Sophos Firewall…