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  • UTM SG210 Web Filtering not Working with Chrome

    Hello, we had setup "Web Filtering" on our SG210 and are using the "Proxy Auto Configuration". For testing i browse to a forbidden website. Firefox and Edge are blocking the content correctly. But Chrome does not. Proxy settings are rolled out…
  • HTTPS decryption exception for dropbox server

    Hello everyone, I´m trying to sync my local files using the dropbox app, but it looks like there´s an url that I have to add into the https decryption exception. Has someone the complet list of the url used by dropbox that doesn´t accept the https decryption…
  • Troubles syncing with the cloud servers

    Hello, I have a MacBook Pro device, and I'm having troubles to sync my local files with cloud servers, like iCloud, dropbox, OneDrive, Goodnotes. I don't know if it's something related to https decryption or something like that. Has someone an idea…
  • Sophos Firewall - How to manage multiple web exclusions over multiple firewalls

    Hello, I’m seeing that our Sophos XG firewalls are blocking M365 install and updates. What is the best way to push the M365 exceptions out to all firewalls? We currently have about 25 XG firewalls. I found the article Sophos Firewall: Configure web…
  • Web Blocked and Not Load Properly

    Hello, i have sophos xg who have 2 rules, 1 rules is drop all connection and i place that in bottom, 1 rule allow to some sites like pic i attach, but, when I try to access some of these websites, some are still blocked, and some don't load properly…
  • Sophos Firewall: Resolving "Not secure" error while browsing secure sites

    Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Overview This Recommended Read provides you with a quick solution…
  • allow url access with port 8080

    Hi all, [xg sophos] i have user who need to access web server on internet so (LAN to WAN) Example: https://webserver.com:8080 How can i create allow this? There is firewall rule already in place wich allow group of users (the user included)…
  • Unable to open certain websites

    When i try to open certain websites i get the following errors The same websites if open them from my mobile hotpsot they work.
  • Malware and Virus protection in Sophos XG

    Hi there, I discovered Sophos XG and am pleasantly surprised by the configurations that can be put in place to secure your network. A big thank you for the work done on this tool. Also, I managed to create my various firewall rules based on groups…
  • Website not opening after working before

    I have a client that was able to open a government website until just recently. Now when we try to open the site it comes back with err_connection_timed_out error. I checked the policies and ran a policy tester against the site and it is allowed. They…
  • Sophos Firewall: [English/Español] How long does it need to pass for the Warning Page to show again, after a user has access a WARN action site?

    Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Versión en español: Cuanto tiempo pasa para que una pagina…
  • Sophos Firewall: How to optimize Windows updates and solve performance issues

    Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview What to do Non-Domain computers…
  • Aufruf von Links in Google, die als "ANZEIGE" gekennzeichnet sind.

    Ich bekomme beim Aufruf von Links - die als Anzeige markiert sind - bei der Google-Suche einen Datenschutzfehler: Ihre Verbindung ist nicht privat. Angreifer versuchen möglicherweise Ihre Informationen von 192.168.100.254 zu stehlen (z. B. Kennwörter…
  • Wifi faster than ethernet

    Hi, Maybe someone can help me with issue I'm facing. I have fast internet connection (around 800 mbps download) and the thing is that I can't pass 20 MB/s when downloading software from Microsoft site using ethernet. When I switch to wireless I'm…
  • Same Websites blocked and allowed in wrong catagory

    Hi, We have setup network DLP before the firewall which is connected like, Endpoint >> L2Switch >> Network DLP (centos uses Proxy) >> Sophos Firewall. For Example website Web.workline.hr This website comes under the hrms category which is allowed…
  • Sophos Firewall : Application filter recommended settings for better application detection

    Disclaimer: This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview CLI settings IPS-Settings…
  • MATCH KNOWN USERS ISSUE WITH PROXY

    Hello, I'm using Sophos XG2300 SFOS 19.0.1 MR-1-Build365 and I would like to ask why do I get blocked when I'm trying to browse the internet with configured proxy, match known users turned on and web filtering set to none. Through testing and searching…
  • Sophos Firewall: How to troubleshoot "Website is Blocked/ Can't access a website" issue

    Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview Error Codes 4×× Client…
  • Sophos Firewall: SafeSearch - Enforcement when using the DPI Engine

    Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. During the webcast on November 14, 2019 there was the following…
  • Not able to block facebook and other social Networks

    XG125 (SFOS 17.5.12 MR-12) I created URL Group and Included facebook.com It didnt work it is applied with a Policy but the same policy does block other domains on the same list, after that tried with creating a Category same result doesnt block facebook…
  • XGS116: Website does not load correctly

    Hello We have 2 Sophos XGS 116 and one website is not displayed correctly. The main.css file does not download or can't be encoded. I have created a ticket and already had a troubleshooting session with someone from Sophos. So far, we can't workaround…
  • Web Proxy vs DPI

    hi, if in firewall rule i use DPI instead of web proxy then if user configure proxy in his browser then that will also go through DPI or via web proxy??? please advise.
  • Create a schedule on a policy that allows a specific user to access certain website at a certain time.

    We blocked a website category but want a certain IP to have access to the category at a certain scheduled time. How can I achieve this?
  • Anyone know how to make exceptions for Splashtop?

    Hello, At work I have a situation that Sophos Support has been unable to resolve. We use Addigy as our RMM for Apple devices, to have remote connections it uses Splashtop. We have not able able to add sufficient exceptions or maybe I am doing…
  • Buffering of webradio

    Hi, it may seem like an unusual question because other people on the board ask more "how can I block web radio or other audio streams", but we have a department that need to use some radio ressources like radio.de or radiolisten.de. Generally the audiostream…