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Nach dem Einsatz des neuen SSL-VPN-Clients auf einem Kundengerät kommt es zu Problemen bei der Übertragung von Zeichen mittels Barcode-Scanner auf einem Terminalserver. Beim Einscannen werden die Zeichen/Ziffern zwar richtig erkannt und in die entsprechenden…

Windows clients work fine and can resolve domain.server.local names just fine over vpn. ios clients on local wifi resolve fine. ios clients on vpn (openvpn) cannot find domain.server.local domain is set in vpn settings, dns server ip is set in vpn…

Hi All, I was wondering is there a way to have 1 Domain used for SSL VPN connection . So to explain better. You can have 1 Domain that gets resolved to the external IP interface of the device. But lets say we have 2 external IPs, Is there a…

Hello everyone, I have XG2300 SFOS 19.5.2 MR-2-Build624 and I have an issue with the Remote access SSL VPN connection. The issue is that a user connected via Remote SSL VPN receives a reset connection from server at random. I have tried to resolve…

Hi All, I have Sophos XG box and I am interested in utilizing the remote access VPN functionality within a Linux environment. Could you kindly inform me if the Sophos XG Box supports remote access VPN for Linux? Moreover, if you have any resources…

Hello! So we recently did our cut over from our old firewalls to our new Sophos firewalls. Currently seeing an issue with a laptop that initially said "Service Unavailable" So I went into the services and saw that the Sophos Connect service wasn't enabled…

Dear SupportTeam, I am trying to allow UTM9 ssl vpn user to get access to the XGS Firewall through the existing IPsec tunnel, Can someone help me with how I Can do that Best Regards Nazir Heravi

Hello, I made a remote ssl vpn connection with the client , I used this link to make it https://doc.sophos.com/nsg/sophos-firewall/18.5/help/en-us/webhelp/onlinehelp/AdministratorHelp/VPN/RemoteAccessVPN/VPNRemoteAccessSSLVPNSophosConnectClient/index…

Hi, I configured the SSL VPN Remote Access when inside Fire network i can Sophoss connect is working but when outside its not. what have o missed or i have done wrong. If i use a phone hotspot to connect to SSL VPN will i be able to connect?

Scenario is as follows: Sophos Firewall Version: 19.5.2, XGS 6500 Sophos Connect Client Version: 2.2.90.1104, Windows 10 22H2 Sophos Firewall is configured for SSL VPN and IPsec VPN. User adds .pro file in Sophos Connect. User is prompted…

I have some remote laptops connected by SSL VPN. They can access the network with issue. From the LAN I cannot ping them or access anything else like RDP etc. I have this rule which I thought would mean I could. How can I troubleshoot please?

Hello all, We have some external contractors that require access to our Azure network instance, and instead of whitelisting their own public IPs, we want them to come through our firewall (XGS 136, latest SFOS, SSL VPN set to act as gateway mode), so…

Today a Mac User had a SSL VPN connection and was authenticated with CAA client authentication agent against XG firewall 19.5.2. During work, the user authentication dropped - due to timeout, according to access_server logfile. The SSL VPN connection…

We download the new Sophos connect client from user portal. And uninstall old client and install the new one. Plus I contacted both ISP and they conf irmed no ports are blocked!?

Hi, our Windows 10 users use Connect Client 2.2.90 with the infamous .pro file to tonnect to XG 19.5.2 Firewall with SSL VPN TCP and access internal resources. The SSL VPN clients use the XG firewall as DNS resolver. The XG uses DNS forward rule for…

Hello, I suddenly facing a problem of connecting with SSL VPN. Can you please help? Below is the log from Sophos Connect Client 2023-08-03 20:39:34 WARNING: Compression for receiving enabled. Compression has been used in the past to break encryption…

Hi everyone , So we've got some users located in egypt , and we are trying to allow them remote access to our network through sophos ssl vpn using sophos connect client , whatever we tried it's not working , this is what we've tried so far : -connect…

Hello everyone, I'm reaching out on behalf of a customer who is encountering an issue with their XG230, which seems to be creating two 'phantom routes' as part of the SSL VPN configuration profile. We've noticed that due to these phantom routes, the…

I have a new install of v19.5 on my own hardware (protectli vault), switched from pfsense this week. The firewall is performing very well with one exception. I configured a "country block" rule and blackhole NAT at the top of the rules. But once I do…

Sophos does not provide instructions on how to enable multiple SSL VPN connections simultaneously for Sophos Connect in Windows. However, I think I would need multiple TAP adapters for this as described here: Sophos UTM: Make simultaneous SSL VPN connections…

Sophos gibt keine Anleitung, wie man mehrere SSL VPN Verbindungen für Sophos Connect in Windows ermöglicht. Unter C:\Program Files (x86)\Sophos\Connect\TapDriver\win10amd64 befindet sich jedoch die Anwendung tapinstall.exe zur Erstellung von TAP Adaptern…

Since Sophos XG is depended on OpenVPN for many clients, we only use it for all: https://doc.sophos.com/nsg/sophos-firewall/18.5/help/en-us/webhelp/onlinehelp/AdministratorHelp/VPN/RemoteAccessVPN/VPNSophosConnectClient/index.html#import-configuration…

We have a user that is complaining repeatedly about disconnecting SSL VPN (TCP) with Connect Client 2.2.90 SFOS is 19.5.2 I assume his ISP uses IPv4 sharing / DS-Lite. Nevertheless, when he connects, he is connecting with an IPv4 address and that…

Hello Experts, I would need to change the subnet that is used for remote SSL and wondering what would be the best approach... Trying to find out whether: is it required to reinstall Sophos VPN client/ Sophos connect after this change? if so…

Good day When trying to connect SOPHOS connect , shows error message , DNS resolution for gateway