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  • How can I get my hotspot login page to pop up when someone uses a voucher?

    As far as I can tell I have my hotspot definition configured correctly and it almost seems to work correctly except when someone enters the WLAN password from the hotspot voucher, their device doesn't get redirected to the Terms of Use page and they're…
  • Need help with handling VLANS and DHCP across multiple interfaces

    I have a server running UTM in Hyper V with 3 Interfaces. Interface 1: Goes to a modem for internet connection Interface 2: Goes to a Cisco Meraki 220 switch Interface 3: Virtual switch for other virtual machines running on the server I split…
  • HOW TO - Outlook Web Access + Exchange Autodiscover + Outlook Anywhere with only one domain name

    Hello I have a big problem I need to create publications for Outlook Web Access + Exchange Autodiscover + Outlook Anywhere with only one domain name I have certificate only with one name - mail.domain.com Can you help me with detailed manual?…
  • iOS Mail unable to send/receive

    When connected through UTM 9, my iOS devices are not able to send or receive mail with multiple providers (EG: Yahoo, Gmail and 50webs hosting). When on LTE network, everything works as expected. What do I need to do to fix this problem? Thanks…
  • Blocking Communication on the Same Network Unless Specified

    Hi, I just have a quick question surrounding communication on within the same network. I know that between different networks I have to define rules to allow communication e.g. if i want to RDP between VLAN 101 (10.10.1.1) and 102 (10.10.2.1) which…
  • How to let group of users/computers access blocked sites?

    Hi! We use UTM 9 Sophos. I just wanted to ask how we can configure it to let a group of users to bypass website blocking / all the blocking? Thanks!
  • Disable AV scanning for certain applications?

    I know I can add Exceptions to prevent the AV from running for certain websites (possibly using a REGEX). But there's already an application control definition for what I'd like to exclude. Is there any way to hook up the app control definition as part…
  • FACEBOOK/YOUTUBE VIDEOS BLOCKING

    Hi Guys just a question on how to block facebook videos with access to facebook news feed im quite lost and dont know what to do. THANKYOU :)
  • iview ssl site to site

    Hi there, Small question, i've got two sites connected by SSLVPN Site to Site. All fine. Though, on remote site (client site) if i configure the remote log server (iView system on main site), the IP used by the remote UTM in order to push logs to the…
  • DNS routing, two different interfaces

    Hi, I have 2 external interfaces: a) WAN b) VPN concentrator I have my static routing configured correctly to route traffic accordingly. Basically everything goes to a) except for some stuff, which goes to b) (a couple of specific networks). …
  • UTM9 up2date - slave stuck in up2date state

    Hi, This morning I tried to perform the regular, bi-monthly patching cycle on one of my UTM HA cluster. The existing version is 9.503-4. The up2date process started but the popup window showing the progress was blank, so I checked the up2date logs and…
  • how to get Timeout settings in SOPHOS UTM 9

    Hello Team, 1. I have SOPHOS UTM 9--> ASG software based proxy setup. Please provide steps to verify session timeout and other timeout settings. 2. Does Sophos use a customer Linux model? if yes how can we use it to automate certain tasks.
  • UTM Up2Date 9.506 Released

    9.506 is released. Maybe we could use this thread for reporting successful updated system and maybe not so many bugs. Who wants to be first to update? :-)
  • How do I disable some cipher suites in Webserver Protection?

    After running an SSL check for one of our sites, which is served by our UTM, it turned up that we have 3 weak ciphers being supported by the UTM: TLS_ECDHE_RSA_WITH_3DES_EDE_CBC_SHA _0xc012_ ECDH secp256r1 _eq. 3072 bits RSA_ FS WEAK 112 TLS_DHE_RSA_WITH_3DES_EDE_CBC_SHA…
  • Changing the interface on QoS Pool / Bandwidth rules

    QoS bandwidth pool / throttling rules are bound to an interface, which makes sense. But it seems once created these rules are permanently bound to said interface and this cannot be changed? This feels annoying in terms of usability. Is this a bug in…
  • UTM and Windows RADIUS certificate

    I'm guessing this might be more of Windows-related question rather than an UTM question, but I'm not 100% sure of the authentication process when using a Windows RADIUS server (via NPS). At our small office we obviously have a DC, but the name ends…
  • Silent and Remote Installation

    Hello It's not funny. I read "how to ..." and realize that it's not working with file downloaded by link from UTM9. psexec \\srv-test.example.local "c:\temp\SophosMcsEndpoint_XXXXXXXXXXXXX.exe" -crt R -s -ni Did i misst something? regards
  • Blocking Internet Download Manager

    Hi All, I am a happy user of sophos UTM now for 3 years. I now have to block IDM (Internet Download Manager) usage on my network. it has a lot of impact on the bandwidth usage. How could I achieve this with Sophos? is this possible? i've already…
  • Display public IP in DMZ

    Hi, I'm a newbe. So thanks for your patience. We are a school. We have an Internet connection with 5 public IPs (xx.xx.xx.202 to 206 - same gateway). We are using UTM 9 as our firewall. Our main network gets DHCP from a Windows box (192.168.x…
  • Explain Sophos UTM 9 web protection request processing

    Hello Everyone, We have a setup in our environment which provides Web filtering based on certain list defined by us. Its a Software based model(ASG Software) UTM 9 . I want detail on how a request is processed once it reaches at gateways. how all…
  • Site-to-site with Telecom

    Hello, someone with experience on connecting site-to-site with Telecoms. please contact me via skype:kashaigili
  • Host DNS

    Hi, Host objects dns do not change from ip when the host goes from a lan network to a wifi network or from wifi network to lan network, this causes the navigation accesses (social networks, streaming, etc.) to stop working when the host Has the network…
  • Error on Booting up > mount: /dev/sda6: can't read superblock

    Hi, ive beeing trying to install the UTM Software on custom Hardware using the latest Vesion (9.5). I installed from USB which made some Difficulties, but by using "mount /dev/sdb1 /install " it finally worked. But now i cant get the Webinterface to…
  • How to identify who's responsible for dropping packets?

    Here's a possibly very stupid question. We're having some minor problems with our connection. At least, that's the face of it. The connection is rather slow (it's only 30Mbit symmetric, which is quite bad), so there's a chance it's the connection itself…
  • Minor bug - Web Server Protection not checking the proxy port

    Hi, I've noticed a while back that the Web Server Protection would notify the user if the IP + port they were trying to use was already used by another service (for example, the user portal). Today I've hit a small snag trying to enable a server on…