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  • UTM downloads over a hundred gigabytes per day since firmware update

    Since I updated the firmware to 9.706-? on July 11, my UTM (running as a virtual appliance) has downloaded over 2TB of *something* from various cloud servers. I updated to 9.707 today and still have the problem. Does anyone have a suggestion for troubleshooting…
  • confd.plx unregelmäßig Hohe CPU Auslastung

    Ich habe eine Sophos SG210 im Einsatz FW 9.705-7 Seit dem 15.07. haben wir immer wieder das Problem das die CPU auf 100% ausgelastet wird. Schuld ist immer confd.plx Nach einem Neustart funktioniert alles wieder, manchmal für ein paar Stunden…
  • UTM Block Communication - Only HA Failover can fix it

    Hi Sophos Community, I am probably a newbie with UTM but also our UTM consulting could not help us. Maybe you can point me in the right direction. We have two Sophos UTM SG230 with failover configured. Since a couple of months we have the following…
  • Sophos utm 9.7 nat

    Nth
  • How to stop S2S IPsec DNS Leak?

    Hello, I have configured VPN Server on Sophos UTM over IPsec on S2S. When i connect to the server using OpenVPN Client on my windows laptop, and run Extended test to check for DNS Leaks - http://dnsleaktest.com/ - I can see DNS servers and server…
  • Using Regular Expression for filtering domains/sub domains

    Hello, First of all, im sorry if this is the wrong section to post this topic. I would like to know if it is possible to allow connections to destinations such as 'example.com:10995' using regex Lets say i want to allow access to all connections…
  • RED15 is online but no ping and internet

    Hello, we have Sophos UTM and Sophos RED15 on remote site. Last days I am facting trouble that when RED15 is turned off and started again it is connected to our UTM but can't ping on RED site and they are not able to reach the internet. We are Using Standard…
  • Let’s Encrypt renewal faild: Could not obtain the current version of the Let's Encrypt Terms of Service

    Here is the log file: 2021:07:14-00:07:02 fw-dus01-1 letsencrypt[6009]: I Check renewal: renew REF_CaCsrFwdus1mci (domains: fw-dus01.mcie.eu): certificate valid until Jul 8 21:08:30 2021 GMT (less than 30 days) 2021:07:14-00:08:01 fw-dus01-1 letsencrypt…
  • Change OTP tokens from SHA-1 to SHA-256

    Hi Everyone, I want to know if there will be effect on existing users or connection using SHA1 generated tokens if it is change to a more secured Hash algorithm (SHA256 and SHA512)? Setup s in production and it is applied to OTP facilities for User…
  • Sophos UTM Office 365 Mailflow

    Hello, We have a UTM in use. Incoming mails reach us without any problem. Outgoing mails are partially rejected. The error message appears. "SMTP error from remote mail server after end of data: 554 5.4.14 Hop count exceeded - possible mail loop ATTR1…
  • UTM Up2Date 9.707 Released

    We've just released UTM 9.707. As usual, the release will be rolled out in phases: In phase 1 you can download the update package from our download server. During phase 2 we will make it available via our Up2Date servers in several stages. In…
  • Response connections being dropped

    I have several external POP accounts with many email service providers. I use the Outlook desktop app to check email on all of those accounts. I use port 995 to check email on all accounts. The Outlook client is behind the Sophos UTM which has a firewall…
  • SSL VPN - can PING one device but not another

    I'm troubleshooting an issue where remote computers connected through the SSL Remote Access VPN can reach one file server but not another one. The Remote Access VPN have IP: 10.242.2.0/24 and internal net is 192.168.2.0/24. In Network Protection -> Firewall…
  • Unable To Access Drives Mapped through GPO over L2TP VPN Connection

    Hello, This issue is only affecting users connecting to our UTM's L2TP VPN connection on Windows devices. Users are able to establish the connection, but when they do so, they lose access to network drives that have been mapped via Group Policy. This…
  • BATV exception not working

    Hi Everyone! we use UTM as our SMTP proxy. One of my colleagues does not receive mails because they get instantly rejected because of BATV. But those mails aren't SPAM or something, they're legitimate. My feeling is that those get the BATV flag because…
  • Change UTM DNS Server to other Internal DNS Server

    Hello, I saw already the DNS Best Practice Article and UTM Help Section, but still have questions how to change my DNS Server correctly. At the moment I use the utm as dns server, and I have already created all my internal devices as host objects with…
  • Mac Address Filter

    I'd like to know about MAC Address Filtering in Sopho UTM 9 firewall. I have 5 Vlans, vlan2-management (10.1.0.0/24) vlan3-Server (10.2.0.0/24) vlan4-Office-Group (10.3.0.0/24) vlan5-Branch-Group (10.4.0.0/24) I also have DHCP Server on…
  • asg Sophos utm 9.7 ideas

    Dear Sophos support As tried to share some ideas and its written in the Ideas page but sounds that nobody read :D So I thought to yell my ideas in the support chat but sounds the matter so complicated and the chat Guy WAS NOT helpful.. So i thought…
  • Dell R240 - Install

    Has anyone install UTM Software on a Dell R240? Can't seem to get past 3.6sec of boot during pci setup. Using asg-9.705-3 iso. I'm an old school server guy and this thing has got all this enterprise management who-ha and graphic bios setup. Lifecycle…
  • Sophos UTM 220 with home license

    Hello everybody I have a Sophos UTM220 at home. Now I want to put it into operation. The only option is with the home license. However, when I want to upload the license there is always an error ..., Does anyone know what I have to do? Many T…
  • AP15 fails to allow connections occasionally [UTM Home license] - logs help?

    Sophos UTM Home 9.705-3 AP15 single AP - no mesh Single SSID enabled I have been running UTM home for six years (2015) and the AP55 for five years (x-mas 2016). Last night, like happens a few times a month, my AP55 stopped allowing client association…
  • SG125 Home Lizenz / Anzahl Client Probleme

    Hallo zusammen, ich habe eine SG125 mit einer Home Lizenz aktiviert. Ich bin leider über die Anzahl der Clients gekommen, geringfügig :-) mit 40Clients. Was komsich ist das erst nach monaten das Problem auftaucht das Clients keine IP-Adressen…
  • Python Code to Get User Details and to delete or disable sophos UTM 9 user

    I was trying with the below code to get groups and users in that group.. but i am getting null output with success code! Is that right way to follow the url pattern to get users? import requests import base64 import json import time from requests…
  • Can I setup Multicast to work on a L2TP over IPsec connection

    Hello, I am trying to setup a Sophos SG 115 to exchange multicast-messages between clients in a directly connected network with vpn-clients, that are connected via a L2TP over IPsec connection. Is this possible in any way?
  • Site to Site tunnel up but no traffic between specific Peers

    Hi, I have an HA SG450 UTM 9 Pair running firmware version 9.705-3 in Active-Passive, on these there is an IPSec Site to Site setup with 1 local network (SNAT) and 10 remote networks which is working great. I want to add another local network behind…