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Hi We are also getting this issue on our RDS servers running windows server 2019, after a few days the vm fully locks up and the only fix there on out is to turn it off in hyper v and turn it back on. Disabling Network threat protection fixes that…

After installing Sophos Central server protection our applications provided by terminal server seem to start up very slow. It takes more than 3 times more than with the old Sophos. Are there any ideas or best practices for this problem? Something to…

Hi all, since a few months we are facing heavy problems with our terminal server (rdsh) in combination with Sophos Intercept X Advanced and user profile disks. The User Profile Disk (UPDs) are stored on a normal file server and are accessed through a…

Hello, We have an Remote Desktop Server Farm, and when we install the Sophos client we see an change in the login time of users. It will double the time. For example 15 seconds will be 30 seconds after installation of the Sophos Client. Are…

Hi everyone, we love Sophos as a product but we are terribly struggling with the performance! We have 7 RDS Servers running Windows server 2019 and a Microsoft rds Broker. We also Use FsLogix for office365 and Profile Management. he server are…

Hi community, in our Company we're using Microsoft Remote Desktop Services (2012R2) and protect our Server with Sophos central Server preotection. How can set the Status for users which work on it to protected? In the usage summary the Show me all terminal…

Hi, We've recently blocked access to mail.google.com on one of our web control policies. I can see that this is working, and has successfully stopped some users access to gmail. However, one user is still able to access mail.google.com, even though…

Good afternoon everyone, I am looking for specific answers relating to Web Control - Website Controls in a terminal services environment. Firstly can Web Control and the features in "Website Controls" control user access in a terminal services environment…

HI There, From what I can see traversing around the Sophos Central Trial we have, I am unable to assign a Client policy to a server, for example we have XenDesktop and also Terminal servers. The Xendesktops are built on a Server 2008 R2 image and obviously…

Hi I've just gone through a week long (slightly longer) process of Sophos support and troubleshooting and today we have reached a conclusion. My hope is that by posting some information here it will help other who may experience the same type of issue…

Question: When a user logs into a terminal server, is the User policy priority or the assign Server policy to the server? Situation: We have a terminal server with a variety of users who log into it. Some need a more restricted policy applied than…

I am trying to understand how to get individual user authentication on my terminal services servers. This is primarily for reporting purposes as the block lists will be the same regardless. What I have configured is transparent mode with Active Directory…