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  • Sophos Pre-Defined Role to View Tamper Protect Password

    I have a user that needs access to view the tamper protection password in Sophos, is that possible through a Help Desk role or Read-only role? I don't want to provide Admin access either.
  • Sophos Endpoints Not shown in Sophos Central

    Good Day! Some of my Sophos endpoint devices are not been found in the Sophos Central. Why does this happen? These endpoints agent cannot be re-installed too, because the tamper protection has already gone through the device. Please advice! …
  • How to retrieve the tamper password for endpoint protection of an ASG320 UTM9 without webadmin ?

    Hi all, We would like to know if it’s possible to retrieve the tamper password by using CLI (Webadmin unavailable as the licence has expired) of a decommissioned UTM9 ASG320. Is it possible ? or do you have any other solution to do it ? Thanks at…
  • Sophos Endpoint - Cloud Controlled - Unable to update or Remove - Tried all I can think of........

    Hello All, We have an interesting issue with Sophos Endpoint. I have had a small number of users running Windows 10 where the Sophos Endpoint has not updated for months. A call was recently raised and I have been looking into this. Out Sophos Endpoint…
  • Unable to uninstall old Sophos Endpoint Protection from client

    I have a client that has a trial version of Sophos Endpoint protection installed. We have since purchased a licence for EndPoint protection which is a slightly different version to the trial version installed. I have been trying to uninstall the older…