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  • Accessibility API - new Google policy for use in 3rd-party-apps

    Stumbled across this article on Android Police: https://www.androidpolice.com/google-ends-call-recording-apps-accessibility-services/ Is this going to affect the use of Sophos mobile apps in any way? Are we going to be flooded again with permission…
  • Upgrade Sophos Mobile to Latest version 9.7.,3

    Hello, upgrading to this version drops support for android versions 5x and 6x and also iOS 11x also support for device administrator. does this mean that the os versions and enrolment mode will no longer be managed and will loose communication with…
  • Issues Setting Up Standalone EAS Proxy with Exchange Online in Powershellmode

    Hi Guys, i'm in a situation, ehre i have to set up a standalone eas proxy in combination with Exchange Online. the struggel begins, when i try to set up the instance. i prepared the service user as mentioned in the sophos knowledgebase. however, when…
  • Sophos intercept X android Scanning issue

    Sophos in android doesn't have a proper on install scan methodology. It should scan each and every app regardless of user choice, as soon as it is installed in the device no matter from which source, whether or not it was installed by user or installed…
  • Sharing of Contacts - IPAD

    Hello Boys and Girls, We have 50 plus IPADs we manage via Sophos Central Mobile. We want to be able to share a set of contacts for all our IPAD users. Any ideas on how to tackle this. It appears the built in contact apps is not going to work. I could…
  • Mot de passe app store obligatoire pour installer une application via SMC

    Bonjour Le mot de passe app store est demandé à chaque installation d’une application Je suis sur IOS 12 et sophos mobile central Comment faire pour que les utilisateur puisse installer des applications via SMC sans entrer le password de l’identifiant…
  • Central Mobile - Android Full Device User Assignment

    Good afternoon all, Hopefully you can help. We appear to have a strange issue in Central Mobile with Android Full Device Managed devices. Presently all devices had a user assigned that was sync'd with AD. Recently (not sure when) all the Sophos…
  • Sophos mobile control vs Intune for MDM?

    Has anyone had any experience with these two for MDM in an environment running Microsoft 365 Enterprise, would it be more suitable implementing Intune over SMC https://9apps.ooo/ ? Thanks!
  • Avoid duplicate accounts in the People section in the Sophos Centra console.

    Hello, I am new in Sophos. We deploy our macOS devices using an MDM. During the Automated Device Enrollment or with the Manual Enrollment process as well, the MDM will provision a local ADMIN account as we wanted, how macOS FileVault FDE and Security…
  • Mobile Protection

    I am looking for some input on Sophos Mobile I have a 12 and 10 y/o who now have iPads for school, we bought them not the school. I’d Sophos Mobile a good solution for apps, and other items. Kids click on ***, school uses open DNS for filtering while…
  • google error - Verify that its you

    Hi I've just enrolled a Samsung S22 ultra to Sophos and its enrolled okay but when i go to google play. Its saying: You were signed out of your google account. Sign in again to continue. I did a different mobile yesterday with the same enrolment and…
  • Upload a PDF to a device

    Hello Sophos-Community, is it possible to upload a PDF to a device? I have to load it onto each of our 200 tablets. Thank You.
  • Device connect with Samsung Knox

    Hello, we have an issue at Work. We ordert a Samsung Tab S7 + 5G from Vodafone for our employee. Vodafone implement the Tab in our Samsung Knox account. Everything works well until we want to connect the tablet with the Self Service Portal from Sophos…
  • Mail Privacy Protection iOS 15

    Hi folks, I am having a har time trying to figure out if it is possible to turn off Mail Privacy Protection on iOS device. From what I do understand so far, enabling ist will send at least some data over additional servers. Also endusers are confronted…
  • userless enrollment - iOS devices (Apple DEP) stay unmanaged after profile is assigend

    Hello! I have imported several iPhones via Apple Configurator 2 into Apple Business Manager and then further assigned them to Sophos Mobile MDM in ABM. Those devices show up in the Sophos Mobile Webconsole and I can assign/reassign Apple DEP profiles…
  • iPad Pro 3rd Gen will not finish enrollment

    I am trying to enrol a brand new iPad Pro 3rd Gen to my Companies MDM. This works fine as we have enrolled other iPhones and iPads using the same enrolment settings. I can do all the steps successfully, but after installing the Device Management…
  • Add Device Wizard not working - No QR code shown (keeps loading)

    When i press Add Device and use Device Wizard it eventually stops working. I enter name in search field (linked with AD) i can enter all fields. (name, number etc) Pressing next, i can select the task bundle Pressing Next again it should show me a QR…
  • Android Enterprise Self Service QR Code Enrollment

    Android Enterprise Self Service QR Code Enrollment Introduction As of Android 10, device administrator management (legacy) is no longer possible due to Google depreciating the usage of this on the OS. Android Enterprise device management is Google…
  • Sohpos Mobile Managed Andorid Enterprise

    Hello, I used last year the 30-days-trial from Sophos. This trial where personalized to our company. Now I will use an other emm with our Android Enterprise account. Here I got the message: This company is already registered via another EMM. The google…
  • Sophos Secure Email container password reset for iOS

    Hello, I am having trouble resetting Sophos Secure Email container passwords for iOS users. When a user enters wrong container password too many times they get locked out of the app. I reset their container password through Sophos Central, but it doesn…
  • Sophos Mobile - How to block apps for Android Enterprise enrolled devices

    FormerMember
    FormerMember
    Introduction With an MDM solution, being able to stop users from accessing certain apps is something many administrators wish to do. This guide will run through how you can block certain apps from being accessible on devices you wish to distribute to…
  • Sophos mobile - enrollment error “wrong management mode”

    FormerMember
    FormerMember
    Sophos mobile enrollment error “wrong management mode” Introduction As of Android 10, device administrator enrollment (legacy) is no longer possible due to google depreciating the usage of this on the OS. Android Enterprise device management is…
  • E-Mail-Accounts unter Android

    Guten Tag, einmal das Szenario: Wir setzen fast ausschließlich Android Geräte ein - vorzugsweise Samsungs S-Serie. Aktuell verwenden wir auf den Geräten zum senden und Empfangen von E-Mails die App Secure E-Mail. Leider ist diese App oft nicht…
  • Sophos Mobile - Android Enterprise Full Device Management Enrollment

    FormerMember
    FormerMember
    Android Enterprise full device management enrollment Introduction As of Android 10, device administrator management (legacy) is no longer possible due to google depreciating the usage of this on the OS. Android Enterprise…
  • Android Device doesn't get container policy

    Hi there, I've been having problems rolling out the container policy on various Android devices a lot lately. The device get the android enterprise and the mobile threat policy. But the container policy remains on "no policy received". I already tried…