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  • Sophos Connect SSL authentication with Windows Server Radius

    Hello, we have an XGS 2100 (SFOS 19.0.1 MR-1 Build365).and we tried to configure (without luck) SSL Authentication using a Windows Server Radius. We always get "authentication failed" using "test connection" button (I know that pap must be enable…
  • Sophos remote access VPN

    Hi all I have sophos XG750 and I want to know how many concurrent session is allowed for remote vpn access using the sophos connect ? Regards,
  • Sophos Connect CLI - Add .pro config file

    Hi, When I try to add a config file *.pro with the CLI, it does not work. I just have this message in the console: "Files *** will be added" When I use a *.ovpn, it works. Does that mean that the CLI is only working with *.ovpn files? I'm using…
  • Sophos Connect

    Hello Sophos Connect says OpenVPN service is not available from a new connection. any old connection work normally but new connection from new pc with the same user say (OpenVPN service is not available)
  • Unable to authenticate SSL-VPN - but Userportal & IPSec works - ver19.0

    Hello, we have a peculiar effect. We received a username/password error from AD when using SSL RAS VPN. IPSec-RAS-VPN and user portal work. We tried the "old" open vpn client and connect 2.2.xx We chose a very simple password: Kxxxxxxx45#... to no avail…
  • Issues with RemoteApp SSO over SSLVPN

    We are migrating from Sonicwall's NetExtender remote access program to "hopefully" Sophos Connect. There's a fair amount of back story to this question, but the primary goal of my post is to see if someone can shed some light on why we are seeing a different…
  • XGS 116 IPSec RemoteAccess with Sophos Connect very slow

    Hi folks, I´ve a big problem with the speed of an IPSec-Connection. It must be > 3MB/s and I get under 1MB/s via internet provider. I´ve a new configuration out of the box and a flat network. The features like IPS or tread protection are all off. …
  • Sophos Connect and delivery of configuration via User Portal

    This is a follow up to https://community.sophos.com/sophos-xg-firewall/f/discussions/136595/new-code-injection-vulnerability-in-the-user-portal-and-webadmin-of-sophos-firewall Can Sophos make available the ability to download SSL VPN client configurations…
  • Sophos Connect client unexpectedly logged out of the firewall

    XG Firewall version 19.0.1 MR1 build 365 and Sophos Connect 2.2.75 client are affected. After a successful IPSec connection, after a few hours, the user is unexpectedly logged out of the firewall. The IPSec connection itself continues to work, but any…
  • Sophos XG v18MR3 SophosConnect v2. Problems with IPv6 and DNS

    Hello all, thank you for reading and hopefully someone has an answer or a workaround. We have the a Problem with DNS resolution on SophosConnect VPN Clients. If someone is connected with our vpn profile and has IPv6 enabled on the network interface…
  • Sophos Connect VPN Client Automation

    First off, I'm finding the documentation woefully inadequate for administrators attempting to install/configure this client in an automated/scripted fashion. The reason for me making this post is to inquire how everyone might be handling installing…
  • 1x laptop will not complete connection to sslvpn

    Issue 1x Laptop will not complete connection to sslvpn. After filling in the user credentials for the Sophos Connect and hitting connect, the connection never complete. Firewall logs say user is connected. About one out of every 30 connections it will…
  • Sophos Connect Update push

    Hello Community, I have this one issue, we have Sophos Connect VPN rolled out to our users for remote working. When we rolled it out the version was 2.1.0 and current version is 2.2. At times our users face isues with version 2.1 We uninstall and…
  • SSL VPN disconnecting frequently with Sophos Connect

    Dear All, With new client Sophos Connect, VPN got disconnected while user is working. With old client it's working perfectly fine. Now with all users i have to install old client and copy the their config file to old client. is their any solution…
  • Sophos connect - unidentified network ... again

    Hi there, I'd like to talk about an old problem again - the "unidentified network"-problem when using OpenVPN-Tap-Adapters. Currently I am trying to use sophos connect again and run into the same issue with the network not identifying after connection…
  • Remote & Live Users with IPSec Client VPN

    Hey all, Im curious, whether I misunderstand the concept of Live and Remote Users. I got an appliance with both SSL and IP Sec Client VPN. Only users of the SSL VPN are shown as "remote users". At least my head thought, that IP Sec…
  • How do we prevent Sophos Connect with MFA on Users from retrying once the tiemout has passed?

    Hello Sophos Community, We purchased the Sophos XG series to replace our use of Cisco ASA firewalls. We've been generally satisfied with the change. However, the last remanant to repplace the ASA completely is User VPN access. The Cisco AnyConnect…
  • VPN Performance (IKEv2) - Bad with VDSL - Good with Fibre

    Hello, we use Microsoft Always On for all Mobile and Home Office Users. These clients connect to their home routers and connect to a public IP of our XGS2100. The Firewall uses a symetric Fibre connection (100MBit) from German Telekom. XGS has forwarding…
  • Sophos Connect vpn client on Microsoft Surface with ARM cpu

    Any new developments regarding Sophos Connect VPN client compatibility with ARM cpu? Example platform the 2.2 installer fails on: related posts: https://community.sophos.com/sophos-xg-firewall/f/discussions/133645/sophos-connect-openvpn-support…
  • Sophos Connect Client

    Good day, We have two clients that are hosting a virtual XG firewall in the Azure cloud. Both are using the Sophos Connect Client VPN ( SCC VPN) software in a full tunnel mode. Client 1. Also has an XG with Firmware v.19 using a site-to-site VPN with…
  • IKE VPN, AzureAD MFA, RADIUS, and Sophos Connect

    Hi I've configured AzureAD authentication, with MFA, through a RADIUS server and Windows Server NPS role (mostly thanks to this article: Sophos XG: Using Azure MFA for SSL VPN and User portal - Recommended Reads - Sophos Firewall - Sophos Community…
  • Sophos Connect - Add connection through CLI

    Hello, In your Sophos connect CLI guide ( https://support.sophos.com/support/s/article/KB-000038531?language=en_US), there's mention of the --data command to add a connection directly with the data instead of the file path. Is this not supported anymore…
  • Sophos Connect provisioning file

    Hello everyone, I'm using Sophos XGS2300 with the latest firmware build SFOS 19.0.0 GA-Build317 and I ran into a problem with the Sophos Connect Provisioning file. I'm going for a IPsec remote access VPN and I would like to ask for two things. I would…
  • Policy mismatch error. Import a new policy for this connection.

    Hello, One of my user gets the error " Policy mismatch error. Import a new policy for this connection." when connecting to its Sophos Connect Client VPN When user was in the country, access was OK. User is now abroad and receives this error. …
  • Sophos Connect - Sorting connection list

    Is it possible to sort the CONNECTION LIST inside the Sophos Connect client? In the old SSL VPN Client the connections were listed alphabetically, now, on the SOPHOS CONNECT client they are shown in the inseriting order, so, in order to find a specific…