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  • SGN 7 uninstall error 1603: fnSaveCRAREA returned actual error code 1603

    Hello at all, I currently provide an uninstallation of SafeGuard Enterprise Client 7.00.1.2. On the same machine I have 4 of 5 times an error during uninstall of Client with following information: PrepareCleanUp: Write success value name: EventMessageFile…

  • Client certificate does not update after AD password reset at the server.

    When admins reset an AD password, the client certificate does not update. Therefore the users have to still use the old password. Is there a way to automatically update the client certificate when this situation occurs?

  • Windows account disabled

    I'm trying to give an account POA on a laptop here, but the account is listed as disabled. The account works fine on computers without SafeGuard installed, but every computer with SafeGuard that I attempt to log in immediately locks up and logs me out…

  • Maxium hard disk size for SGN 7.0??

    Good morning. What's the maxium size for the volume based encryption of a hard disk? We have SGN Enterprise 7.0 I have encrypted a 2TB hard disk of a "toshiba satellite p70-b-104" and lead to a corrupt Windows OS. I have encrypted with this two…

  • Sophos Recovery Web Helpdesk

    HI All, I have installed this feature but realised that only MSO's can use the recovery feature on both Web and in the console, as when I go to select the domain from the drop down (after which you can then search for a machine) nothing is displayed…

  • RE: I'm having No Init on Dell Precision 7510 laptops Safeguard 7.0.2

    Hi Hoger, Thanks for the info. I saw the post when first researching this problem. I've tried multiple of times With the Shift + F6 and I'm not able to get the timing right do to the lag I'm guessing?? Again thanks Edit: I was finally able to…

  • I'm having No Init on Dell Precision 7510 laptops Safeguard 7.0.2

    Hi and thinks for taking a look. I'm having No Init on Dell Precision 7510 laptops after a long wait at the Safeguard "white screen" version 7.0.2... RAID is off in the bios and set to legacy. Any ideas for a work around? I haven't tried the latest…

  • Anmeldung nach dem entsperren des Laptops, dauert bei getrenntem Netzwerk bis zu 2 Minuten

    Hallo, ich habe folgendes Problem. Unsere Laptops (Lenovo ThinkPad T530) sind mit Safeguard 7.0 verschlüsselt. Es handelt sich um Managed Clients. Solange die Laptops im Netzwerk sind, dauert das entsperren wenige Sekunden. Aber sobald der Mitarbeiter…
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