Browse By Tags

  • Encryption indicator registry key for window

    Hi I am not able to locate Encryption indicator registry key for window 7 /8 or 10 OS. FYI I have client version 6.1 for end points and server side Safe Guard v.7 Using register , how can I confirm if the drive is encrypted ? Thanks, BZ20…
  • [Sophos Notification] Release of patches to address security vulnerabilities in SafeGuard Windows Clients (SGN/SGE/SGLC)

    Overview A set of Windows client patches for multiple SafeGuard products has been released to address a number of security issues. Some patches in addition contain selected Hotfixes and compatibility improvements for Sophos Central Intercept X 2.0.…
  • Setting up new SGN 6.1.0 server and having connection issues

    Hi all, I am in the process of setting up a new SGN 6.1.0 server to migrate our old Sophos 5.6 Full disk encryption onto. Following the instructions I have managed to get it installed, imported the company certificate etc.. Registered said server…
  • Back up and recovery process (Safeguard Entreprise + Lancrypt)

    Hello, I'm trying to find a process in order to do a back up of my sophos server (Safeguard Encryption 6.0.1 and Lan Crypt 3.90) and also a process to do some recovery test. The goal is to be ready in case of problems with our servers. I search…
  • uninstall Configuration Protection Client

    Hi, is it still possible to receive the uninstall Token from Sophos for CP Client? I am wondering because I am not able to find any KBA about this Topic and I am sure that there was an Articel describing what to do. This one for example: http:/…
  • Inconsistencies in database, cannot run KeyTester tool

    I got the error when opening the SG management console that we have inconsistencies in our database. Sophos sent me a link to the KeyTester tool. When I try to run it, it bombs. I get the Windows error Utimaco.SafeGuard.SGNKeyTester has stopped working…
  • Safeguard Encryption trial download link and Extended Trial License.

    Where can i get Safeguard Encryption trial download link and if possible Extended Trial License for the same ?
  • Challenge/response codes not available on locked workstation

    Hello, I’ve installed Sophos SafeGuard Encryption on a brand new laptop for an end user. I was able to yesterday have the end user sign on, I changed the owner of the laptop to that user in the console. I then was able to from the laptop manually start…
  • Lost password, locked workstation, missing Key recovery Fle

    Hello. I am dealing withe the following issue: - 1 Workstation (laptop) with Windows XP, Sophos SG version 6.00.1.31, as a SG Standalone configuration. - A user who has forgotton his Password, locked the worksation because he has extended the maximum…
  • SGE Dongel and Windwos Password doesn´t write to the dongel after a Passwort change

    i have running a dongle and write the Windows Login to the dongle everything is ok. User can work with this. after their Change the Windows Password ( after 30 days) the new Login Information will not write automatically to the dongle. where…
  • SafeGuard 5.6 Easy endpoint migration to 6.1 Enterprise Server

    I have a client with an environment that consists of a SafeGuard 5.6 Easy server (and endpoints) and a new SafeGuard 6.1 Enterprise server (and endpoints)- what is the best path to move all of 5.6 Easy clients to the new SafeGuard 6.1 Enterprise? …