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  • SOPHOS XG330 and RED 50 Tunnel Ping Timeout

    Hi, I need to help in troubleshooting the issue that im facing since last 3 days. I have 30MB dedicated bandwidth in our Head Office. We have 25 Branches connected via RED50 Devices with 4MB up/down dedicated bandwidth. This past few days our connection…
  • RED 60 Cannot do SSL handshake on socket accept

    Hi. This is the next device with this problem. When did you mean, you have time to fix this error? Do you have a "working" workaround? 2021:07:15-12:25:03 utm01 red_server[4561]: SELF: (Re-)loading device configurations 2021:07:15-12:25:06…
  • Red Device Access

    Hello everybody. I would like to clear a technical question about RED devices. I understand that all his administration is via Central. I would like to understand if there is administrative access to the equipment to perform any troubleshotting (diagnostic…
  • RED: change network zone in bridge mode

    Hi, is it possible to change the zone of a RED (here RED60) without deleting and recreating the RED? The RED is member of a bridge and it seems, this is causing the zone drop down to be inactive. Other REDs, also 60's have this option changeable.
  • changing XG firewall location

    hi there, i want to move my XG Firewall from 1 location to another location keeping the existing configurations except the Firewall IP how best can i do this without affecting the all the Reds which are routing through the current location. Reg…
  • How to setup XG Firewall as RED device in "Unified Mode"

    As suggested by Sophos, we bought some XG 86 to use them as RED-Devices for connecting branch offices. In some branch offices, we added licenses, yet, and operate them in transparent mode - hence, all internal network traffic is tunneled. But in some…
  • RED SD20 Transparent/Split geht nur in eine Richtung

    Hallo, ich habe ein Problem. Ich habe bei einem Kunden eine Sophos XG125 stehen. In einer Aussenstelle steht eine RED SD20. Ich habe sie im dStandard/Split konfiguriert. Heißt ja der "normale" Internetverkehr geht direkt raus und der Rest über die…
  • Redundant RED Tunnel and static routes

    Hello Community, I've setup two RED Tunnels between to XG Firewalls. And I setup static route to the opposite firewall. The routing works as expected. Now I set another route with a higher metric on the 2nd RED Tunnel. If I interrupt the first tunnel…
  • XG Firewall and RED 50 Gateway Change

    Hi, Good day... We have 3 Gateway in our Sophos XG Firewall, as shown in the attach picture. Now we are planning to cancel the current link which is Port2. Now we are planning to slowly move the existing RED 50 connection to other Gateway interface…
  • Reserved IP for clients behind the Red20

    Hello, I've just deployed my first Red20. I've set the Red20 to do DHCP for devices connected to it's LAN ports. I was hoping to set a reserved IP for one of the devices connected to the Red20 LAN1 port. However, I can't seem to see any options in…
  • STAS SSO at Branch Office

    Head Office has XG125 18.0.5. HO contains Active Directory Server. Branch Office has XG106 18.0.5 HO has STAS configured and working. Live users are reported in XG, all is working. BO can reach reach HO via server/client RED tunnel. BO user…
  • [No issue] XGS3100 and RED 15: Can not do SSL handshake on Socket

    Hello Community, Today we migrated a UTM to a new XGS3100. We have a RED15 that was connected to the UTM and worked well. After connection to XGS we see only this in the RED Log and the RED is displayed as offline: Thu Jun 10 04:52:10 2021 REDD…
  • RED 15 won't connect

    Hi community, I have installed a RED 15 in a branch office, gave him power and a wan cable with total access to the internet. in the other side i configured our central sophos xg 310 appliance with 18.04 Version of SFOS a RED interface to connect…
  • Kaum Upload bei WLAN über RED

    Hallo zusammen, ich bin mit meinem Latein am Ende! Folgende Situation: Ich habe mir für zuhause eine SG105w rev2 geholt. Dazu (für das zweite (mobile) Homeoffice) eine RED15w rev2 mit vorgeschaltetem LTE Router. Firmwareversion: 9.705-7 Patternversion…
  • Bridged RED Device and Wireless

    Hi, I have just configured a XG230 and a SD-RED60 to be in a bridge setup. This bridged setup has stopped the AP on the SD-RED60 from being sensed by the XG230. I have exhausted everything I can think off but it isn't showing up in the lists of…
  • SD-RED 15 W no da DCHP

    Buenas tardes, Estoy sincronizando un SD-RED 15 W contra un Sophos XG 310 pero me permite la sincronización más no me da DHCP. Las pruebas que se han realizado son las siguientes: 1. Se sincroniza y funciona la conectividad. 2. Se establece la…
  • SOPHOS RED 20 not working after restart.

    I have RED 20, it was configured and working fine. it is with static ip. after restart it is shwoing offline on XG side. and RED 20 is power up but it is not giving ip address to local lan. please advise how to fix it?
  • Sophos RED 20 and VLANs

    Hi I try to setup VLANs behind a RED 20 device for the branch office, which is connected to a XG firewall. The RED device is in zone "RED" and the HQ in "LAN". On the XG firewall I added a VLAN-interface (ID 100) for the RED-interface. The IPs for…
  • XG 125 + RED 60 zwei Netze über den VPN-Tunnel

    Liebes Forum, ich möchte gerne über eine vorhandene XG 125 und eine RED 60 zwei Netzwerke durchschieben. Was ist bisher konfiguriert? Sophos XG 135 mit zwei Netzen Port 1 - Netz 1 - Büronetz 192.168.10.1 /24 Port 3 -Netz 2 - TK-Netz 192.168.20.1…
  • Options for the XG acting as a VPN client behind a CG-NAT?

    I need to deploy an XG at the new site with a VPN tunnel back to the client's head office, but the remote site does not have a static (or even it's own public) IP address. Traffic goes through a NAT pool at the ISP. With the SG you could configure an…
  • Red Connection Issue between sites and XG Firewall

    Hi, I tried to set up a network connection between a Sophos XG firewall and a Sophos Red. I follow up the below guides to set up the Red connection: https://support.sophos.com/support/s/article/KB-000036699?language=en_US https://community.sophos…
  • Sophos SD RED 20 DHCP

    Hello, hello all. we have been trying to install a sophos red 20 including dhcp for some time now. the red has been configured and also reaches the internal network. However, as soon as a dhcp request is sent from a client behind the RED, this request…
  • Question about Split tunnel in SD-RED

    I have a scenario with an SD-RED20 connected to an XG210, through a Split tunnel. The question is whether even though I have a Split Tunnel and in a moment the service of the XG210 device is lost or it just shuts down, does the SD-RED device also lose…
  • RED is online but can't access device on the network

    Hello, We have a PBX inside the network 10.20.0.x and we need to access it from two other different networks (192.168.1.x and 172.14.0.x). We have two RED15 devices, 192.168.1.1 and 172.14.0.1 so we can connect to the PBX on the 10.20.0.x. Both…
  • PEPLINK SOPHOS RED

    Hi Good Day it is possible that sophos red can be connected in this network diagram ISP --> PEPLINK---> SOPHOS XG note: peplink is not in DROP IN MODE thank for the help..