Browse By Tags

Hi, I have an old laptop that used Sophos Safeguard 6.10.0.372. On July 1, 2024 my password no longer was working and I am no longer able to log into my laptop. Something must have changed due to the end of life, but was wondering if there is a workaround…

Hi, One of out first SGN users is gonna migrate his laptop. Nowadays he is using windows 7 and he is going to use OS High Sierra. On his first OS High Sierra login sophos asked his credentials as usual. The point is he got a warn about a password…

When admins reset an AD password, the client certificate does not update. Therefore the users have to still use the old password. Is there a way to automatically update the client certificate when this situation occurs?

Hello, we use Sophos Safeguard 7. It works very good but when i change an password in the active directory (eg. when a user don’t know his password) When I try to login into Windows a Sophos window appears and ask for the old password for the…

We are new to SafeGuard and have 4 admins with the admin console installed. When one of them changes their password based on our AD policy, the password is not updated in SafeGuard admin console. It only accepts that last password. How can we update this…