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  • move clients to new sophos enterprise console

    Our old Sophos Enterprise Console crashed (got infected by a ransomware/cryptolocker variation) . We installed SEC on a new device (which has the same IP as the old one), but we can't manage to migrate computers from the existing old SEC to the new…
  • SG135 to XG migration with IPV6 and endpoint protection

    Hi Guys, Currently have a SG 135 with the full guard license and 5 endpoint protection. Only using the HTTP protection and WAF features, as well as desktop AV. I read somewhere there were issues with IPV6 over PPoE with the XG firewall, is this still…
  • Moving SEC from SBS 2011 to Server 2012 with vCenter?

    Hi Folks, We're migrating from SBS 2011 to a full domain and I want to shift SEC off there as well. I have a Server 2012 VM with just vCenter on there and am thinking of moving SEC on to that. The VM has 8G of RAM and 30G of space free. We have about…
  • Self Service Portal Gerät einrichten

    Guten Tag Ich habe Server version: 6.0.5 (rev 5423) installiert. Nun habe ich das Self Service Portal konfiguriert und alle verfügbaren Funktionen für den User zugelassen. Zudem habe ich per LDAP mit einem Active Directory verbunden. Wenn ich…
  • Transfer manged devices to new MDM server

    We have recently subscribed to SMCaas. As a result we need to reconnect more than 150 clients to a new MDM server. At the moment my process is to decommission them from SMC on prem and then enrol them manually afresh on the new SMCaas instance. Is there…
  • Migration Error

    Hello dear All, I`m facing a huge problem on my environment. I lost my original SQL and CONSOLE (two differentes box). I restored my database to a new SQL CLUSTER and installed one clean console. I just install a new SQL and Console, all my SUM…
  • I need to migrate a number of Macintosh Endpoints to a new console. What's the best way to do this? I've already taken care of my Windows clients.

    See above. I'd like to be able to automate this if possible.
  • Migration of SGN Server from 32bit server to 64bit server

    Is there any documentation for migrating SGN from a 32bit server to a 64bit server? I have a SGN 6.00.1 server installation on a 32bit Windows 2008 server with SQLExpress 2008 on it and would like to migrate the settings etc to a 64bit server. My…
  • SafeGuard Enterprise 6.00.1 Corrupted Database? - Upgrade to 7

    I attempted to upgrade a 32-bit SGN 6.00.1 server to 7.x BEFORE realizing SGN 7 requires a 64Bit OS. Long story short the workstations will no longer communicate with the SGN server. I tried to restore the SafeGuard database (windows 2008 Server with…
  • SafeGuard Server v 7 & importing existing FileVault2 keys - where are they stored?

    I have a lot of already encrypted FV2 Macs in my environment and many keys are imported to SafeGuard with sgdeadmin. The import process says successful, and the macs say "The system disk is encrypted and a centrally stored recovery key is available…
  • SafeGuard 5.6 Easy endpoint migration to 6.1 Enterprise Server

    I have a client with an environment that consists of a SafeGuard 5.6 Easy server (and endpoints) and a new SafeGuard 6.1 Enterprise server (and endpoints)- what is the best path to move all of 5.6 Easy clients to the new SafeGuard 6.1 Enterprise? …