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  • Sophos XG 18.0.3 Active sync email problem

    I'm having an issue since upgrading to v18.0.3 in that iOS users are unable to send emails with attachments. I have a case open with support (03814579) for over a month but I'm not getting anywhere with them. I'm lead to understand this is related to…
  • Delete all mail spool sophos xg SFOS 18.0.4 mr 4

    i have some mail spam in mail spool like this, how i can delete all via CLI ?? Thanks before
  • XG in MTA mode and 3 WAN-Interfaces ... unable to select the correct outbound interface

    Hi, configured XG 18.0.4 in MTA mode to send outgoing mail using a single interface. But XG use another interface ... i have 3 Gateways ... SMTP should use GW_WAN Some hints where the error could be? Thanks, Dirk
  • All incoming emails are stuck in the email spool with failed status

    Hello I have exchange server 2013 and I'm running XG106 (SFOS 18.0.4 MR-4 in MTA mode, everything's was working fine for more than one year yesterday we stop receiving emails ,no configurations changed on Sophos or server. I checked up the Sophos…
  • Exim vulnerabilities

    Hi, hope that Sophos knows about the new Exim vulnerabilities and wil release hotfix: https://www.bleepingcomputer.com/news/security/critical-21nails-exim-bugs-expose-millions-of-servers-to-attacks/
  • Recipient Verification Active Directory

    Hello, we are Using Sophos XG 230 on SFOS 18.04 MR-4 If i try to set up Recipient Verification to AD nothing happens. Every Mail is redirected to the Exchange 2016. It does not Check against additional smtp Addresses or anything. Does anybody…
  • Mail Can't Send to Outside/Outbound mail

    I have some problem about mail zimbra, like this and smtp_main.log like this example , 2340 2 queue-runner processes running 24412 locking /sdisk/spool/output//db/retry.lockfile 24412 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 24412 Considering…
  • SFOS 18.0.5 Email Quarantine settings

    Hi, i cannot enable the quarantine digest with SFOs 18.0.5. Tested it with 2 separate boxes (SFOs 18.0.5), with 18.0.4 no problem. When checkbox is activated and saved it's fine. When you change the page and go back to the quarantine settings it's not…
  • Email server ip is blacklisted and information about DKIM and BATV

    Hi, i have XG230 v18 Mr4 , it is configured in MTA mode. Microsoft Exchange email server is placed in its DMZ. iin Mail-->General setting i check scan outgoing email. but i found that my email server IP is blacklisted. i have checked that live/MX…
  • Email filter

    Hi, how can i block all emails with the "HTML ATTACHMENTS"? I have Sophos XG Firewall and Intercept X antivirus, we are using G Suite Workplace.
  • SOPHOS XG mail log not showing any entries

    Hi Community, I configured my xg firewall vm with version 18.0.4 MR4 as smtp mail gateway, it worked fine for about 1 month, and now its not showing any log in Email > Mail Log section but the email are going and entering normally. this is what i got…
  • Cannot get SMTP MTA to accept mail on port 587

    Good day, I have been fighting to get Sophos XG to accept incoming email in MTA mode for a few days now, and I'm not sure if I've somehow broken the config or if there's a bug? My ISP seems to block port 25 everywhere, so my scenario for SMTP is: -…
  • Allow email relay for internal and remote servers

    Hi, I need to allow some internal and remote servers which are connected through IPsec to be able to send emails through the XG firewall configured as MTA. I entered the servers' IP addresses under e-mail relay but it is not working and showing a message…
  • SPF question

    Hello, We are currently receiving phishing emails using our own domain as sender and Sophos let them in despite our SPF record in " mydomain.org" DNS : v=spf1 mx ~all We are using Sophos XG310 18.0.4 MR-4 acting as a transparent proxy In the…
  • Connecting XG to Sophos Central Email Gateway

    I ran tests before moving my mx records to Sophos Mail Gateway. That worked like a charm and it is good to see viruses being caught. The XG is still in MTA mode. Email Gateway is configured for inbound only and set to deliver to the XG Alias. The…
  • Email MTA delivery via defined gateway

    Hello all, after the email mode is changed to MTA, the XG automatically adds the appropriate NAT and firewall rules. I now have two WAN interfaces. However, I want the outgoing email traffic to go only through WAN Interface 2. Where can I set this. The…
  • E-Mail Stuck as Failed in MailSpool

    Hi, After changing the mode to MTA, many of our e-mails are stuck in Mailspool and showing failed with the message "R=default_mx_router T=remote_smtp defer (-53): retry time out reached for any host for 'domain name'". Is there a solution to this…
  • 2 hops for SMTP Traffic

    Hi Community, i was testing XG in MTA Mode. But my incomming mail traffic goes in circles. I have a Mail Appliance for Encyption and Secure Mail Portal and an Exchange Server. The Appliance is in DMZ, the Exchange is LAN. I have a Policy for my…
  • XG 18.04 MR-4 more malware in emails missed even with Sandstorm now enabled!

    After consulting the Sophos reseller we added the extra layer of protection of a Sophos Sandbox subscription. I now have two additional MALWARE E-MAILS that ended up in the quarentine queue that based on the XG settings should have been dropped. Piuremessage…
  • Email Dictionary Attacks in MTA MODE?! (IMAP port 587 connections in MTA MODE displaying Sophos IP for source, not Attackers!)

    How do we make XG report Public address of IMAP/SMTP/POP connections when in MTA mode? This week I had to deal with a Dictionary attacker probing our mail server for valid accounts about 20-30 per minute. The logs on the mail server were woefully inadequate…
  • LOTS of to/from same email rejected in mail log

    As subject says, we are seeing LOTS of rejected entries in the mail log (Email - Mail logs) Hovering over the status "Rejected" shows: "Sophos Anti Spam engine has blocked this Email because the sender's IP Adress is blacklisted." It may seem…
  • XG 18.0.4 MR4 - MTA SAV misses virus: Mal/Generic-S, CXmail/MalPE-BV

    Behind the XG with MTA we are still running Puremessage. Puremessage is EOL and the virus and spam definitions are no longer updated. Still the XG with the latest definitions does not recognize an attachment that was identified by Puremessage as: Virus…
  • v18 MTA/SMTP general questions

    Hi everyone, I'm a home user running v18.04 MR-4. I have a few internal servers and services that use XG as a relay MTA outbound to AWS SES and this has been working fine for a while. Unfortunately, a battery on the RAID card in an old Dell server started…
  • Wrong WAN interface and IP address being used for outbound connection

    Hi, I'm facing a challenge with configuring my XG firewall (XG125 v18). I hope someone can provide me with some tips & trick. I have two WAN interfaces. One set to active and one to backup. Both WAN interfaces have a /29 network. The usage of the IP addresses…
  • MTA Mode mit WAN mit Alias und NAT Regel für SMTP/IMAP/POP3

    Hallo, ich möchte bei einem Kunden auf eine Sophos XG umstellen von der UTM. Aktuell ist es so dass auf einer Seite der SMTP Proxy läuft und Mails über entsprechende SMTP Proxy Profile an die Mailserver weiterleitet. Zum anderen gibt es einige Alias…