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Hallo, seit dem gestrigen update auf 7.1.4 werden alle apps (IOS) in der "erlaubte Apps" als verboten angezeigt (Compliance Verstoss). Eine Überprüfung und ein neu setzen der Regeln hat nichts geändert. Kennt jemand dieses Problem ? Gruss …

Hi all, first of all thanks for any help that comes my way. My question is this. While installing apps via the mdm to all user's iPhones is it possible to install an app that is listed as 17+ while still only letting user's download apps that are listed…

Hello, i installed an app with the "Sophos Mobile Control Store" from my Server (iTunes-Link), after a few days an update is avavible for the app. Can i app updates without the Apple AppStore? Can the "Sophos Mobile Control Store" install updates…

We will be releasing throughout the course of the day. IMPORTANT Android: The Sophos Mobile 7.1 Android client will still be able to communicate with an SMC 4.0 server. The SMC Android client will be released later this week. The existing SMC 7.0 Android…

Hello, what is new in collaboration between iOS 11 and SMC? I find short informations about SMC 7.1 in the knowledge base. https://community.sophos.com/kb/en-us/127208 Anybody know the release date of SMC 7.1? I cant find a Download on this…

Hello! Our company iPhones are reported to us by the system if they don't synchronize with the server since 4 weeks. We can't ask every user to start the SMC app once a month and then trigger the sync manually. The SMC app can trigger this automatically…

Hallo zusammen! Unsere Firmen-iPhones werden vom System an uns gemeldet, wenn diese sich über 4 Wochen nicht mit dem Server synchronisieren. Nun kann man nicht von jedem Mitarbeiter verlangen, dass dieser sich einen Regeltermin macht um daran zu denken…

Hello everyone, has someone any experience with iOS App configurations? We try to configure the iOS SAP Fiori App and the configuration seems to vanish somewhere. The SMC console reports the app configuration is sent but the app on the device…

we are looking to standardize our device purchases and wanting to choose the most cost effective and MDM manageable device available. many thanks

Hallo zusammen! Ich würde gerne gewisse Apps, für eine bestimmte Gruppe von Usern sperren. Diese Apps sollen nicht von User installierbar sein! Derzeit habe ich es so geregelt, dass ich eine Geräte-Gruppe angelegt habe. Für diese Geräte-Gruppe hab ich…

Hi Guys, I know there is an option to wipe a device after a specific number of failed login attempts. But is there a way to lock a device(change passcode) after a specific number of failed login attempts? I know that is possible through icloud, so…

Hallo zusammen! Sophos Server-Version: 7.0.8 (rev 9453) iPhone 6 Vielleicht könnt Ihr mir bei meinen Fragen weiterhelfen. Die erste wäre, kann man per Sophos ein Hintergrundbild vorgeben? Für den Sperrbildschirm und auch für den Homebildschirm? Meine…

Hello, is it possible to send videos from my local iPhone Gallery via Secure Mail? I tried this but i saw my pictures only. Videos was not available! Best regards

Hi! Is it possible to create a policy to globally disable the "Wi-Fi Assist" option on controlled iOS devices? The setting is found under "Settings" --> "Mobile Data" --> "Wi-Fi Assist". If enabled, the iOS device uses mobile data when the Wi-Fi signal…

I'm using Sophos Authenticator for iOS for 2FA on several services. Some services using some kind of hashes or Token-IDs as Login-Names. It would be nice to have the possibility to rename those. Example (just a bad photoshoped version for illustration…

Hello, i have surched a whie within the blog but could not find snx entrie fiitting to my Problem. So i will try to get a solution on this way. Problem: I do have several IOs Devices like iPad air / iPad Air Pro that causes an error after trying…

We have recently started to enrol some iOS 10 devices, with the Sophos email app. The app works fine apart from any visual or audible notifications. The app icon counter is also often very far out of sync. Background refresh is enabled, and the app…

Please excuse the poorly worded title! We have developed an in-house Enterprise iOS app, and would like to see if we can obtain device details that are normally hidden, except to managed devices. The comment in this link: https://forums.developer.apple…

Just recently installed Sophos (free version) on iPad. When I click on icon, it says all protected, but I see no sign on Safari or email that it's even there. There is nothing at all anywhere other then the app icon on my home page. What am I missing…

I am installing the sophos mobile control app (from Sophos Central) on an Ipad Air 2. I have all affected policy settings for password set to 4 digit PIN. This particular device, unlike the other Ipads and Iphones I've put the app on, won't take our standard…

Hello How can do a silent installation? Android: The user must click on a Field in the top area of the Smartphone. Then you get a redirect to the PlayStore and must click "install" in the PlayStore App. iOS: The user get a Message with "Sign in…

Hello Our internal security auditors noticed this missing iOS restriction on SMC Server version: 7.0.8 Force fraud warning Safari will attempt to prevent users from visiting websites identified as fraudulent or compromised. SMC server…

i have Apple DEP default profile setup to assign a profile as soon as the device is synchronized from the Apple DEP portal. (Default DEP profile assigned to new devices) on some of our customer containers when devices are synchronized, under the profile…

Hello, how can i forbid, that Users install older Backups on their iOS Device? In our Company Users try to Install Backups that are older than our Sophos Installation. So after that Backup the Sophos Managment does not work anymore. How can…