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Which one provides more security? Does Sophos Endpoint have all the features that Home has? Which one would you recommend?

I'm doing a "Kon Marie" and now that all my sock draws are colour coded, I am working on my internet accounts. So could an administrator please delete my account? Thank you for a positive experience when I was a Sophos Customer and needed help. A…

How do I submit a ticket directly to Sophos Community support? I've already called Customer Care, but they redirect me to here.

Im after some help please - I have Google Nexus Tablet and loaded Free version of Sophos on to it over 4 years ago (dont use it much but decided that Id go into it) As such I have forgotten the password!! When I enter email into homepage and forgotten…

My device has been acting strange for 2 months. I figured i was “hacked”. Technical support via the manufacturer was of no help. I have been actively observing my devices behavior, and via some funtional testing came across a strange link that had a protocol…

I have about 5 computers with the same issue, all on the same network for one of our clients. Windows 7 pro, 64 bit, Sophos Endpoint Software v10. Logged in locally with the Admin account, and have followed the support page ( https://community.sophos…

I've just installed Sophos Home on my MacBook Pro, running the latest macOS. The icon in the toolbar immediately went orange and tells me, that real-time protection isn't running and that subsequently, everything else is disabled. However, when I log…

i need to know how to configure BGP in Cyberoam CR2500iNG-XP and how to make connection stablished, because i did configuration but its not stablished yet. so i need help in this and this is BGP Details: Router ID: 1.1.1.1 AS: 123456 Network: 102.26…

Hello (windows 7) Lost password so had to do a reset . Connected with a Usb-Serial adapter.. Connected, press ''esc'' and then at the GRUB menu it freezes every time on multable programs (hyperterminal, Putty) meaning the UTM basicly is stuck…

Hello, We are looking for a new firewall. But if I use the calculation, I don't know if I'm do it right. So my question is, do I make the right calculation? Internet-speed: 500 down, 50 up. 5 externe ip addresses. Total networks: 5 Network 1: Office…

Hi, I'm running Sophos UTM 9 on an older HP Pavillion PC. I'm not sure about the specs but it works fine. Internet/LAN is stable. However, this PC is kinda noisy due to HDD and fans so I'm trying to get something more quiet and modern to run Sophos…

I bought an old lab computer that is a Dell Optiplex 990. The specs on the dell, intel i5 2500, 8 gigs of ddr3 ram, on board intel nic and I also bought an Intel pro/1000 pt dual port server adapter off of Amazon. I will provide a link to the network…

Hello everybody, As I am downloading Sophos Endpoint (Trail), Sophos is giving me username & password for that. But I was specifically looking for Sophos Endpoint STANDARD edition, unfortunately I didn't find a way to choose for Standard or, advanced…

Hi, I am computer administrator. I have to implement SafeGuard in my organitation. I did it but I have some problems. The instalation was correct. Comunication with database is OK and everything works but by mistake I used a Device Encryption policie…

Dear Sophos, I am Jose, a biotechnology student. I often search articles for my project in nature.com, but i can't access it now. It says it blocked under news category, but i think it is wrong. It is one of the top scientific journals, most popular…

Hi there, Apologies if this issue is located in the wrong subforum. We are having issues with one machine out of hundreds that is showing the following error: Failed to install Sophos AutoUpdate: Package Authentication Failed - code 00000067. …

Hey! Here a german screenshot from an iPhone: I mean the second one "Letzte SMC-Synchronisierung", how can i do this synchronisation? The first one is easy. "MDM-....:" can be triggerd in the SMC App on the device and on the backend of SMC with "update…

Getting the following error when opening the Management Console on my computer: Prior to the update I was able to open and manage SEC. Where/how do I update the console? The only folder I have within the CIDs folder is: \\SEC\SophosUpdate\CIDs…

I have Lenovo 560 Windows 7 I am testing on. I did install safeguard and uninstall via all directions from Sophos. I am doing another install with same file. I first logged on to the Safegaurd Logon and made sure I had the most updated policy and it was…

/Volumes/Installer/Installer.app/Contents/MacOS/AppRC i dont know how to get into the back workings of the mac to sort this issue, My harddrive seems to keep filling up, no matter how much i clear off the mac memory too-could this be causing the problem…

Hi there, I need your expertise on something. I have Sophos installed since ages on a mac OX version 10.9.5 - it was working very well - I think the last scan was a few weeks ago. Now, when I open Sophos and I click on "Scan" > the blue bar gets…

Hi i just started to use the software edition of sophos firewall utm i install it using Vmware/hyper-v but when i install finished i type the Ip address it does not prompt me to the website or anything and yes i already type https in front and i even…

Hi. I'm trying to upgrade a laptop's OS (Win7 SP1) to Windows 10 2016 LTSB. I'm using a task sequence in Microsoft System Center 2012 R2, which is configured alongside MDT build 8443. I'm able to PXE boot and load Win 10 over Windows 7 SP1 laptops without…

I have what is probably a stupid question. I was told that I do not have to have my Sophos "on/open" (window open) for the program to be working/running. However, I have recently been keeping it open because every time I turn on my computer I get a pop…

I posted this in the XDA assist forumn and hope either here or there I can find a solution. I have a phone which has been rooted due to a problem I encountered where I had to flash and re-install my Android thl5000 device. I have the ultimate v3 on…