Hello,
I want to block generative ai using sophos antivirus,
I've checked the application control and i couldnt find anything.
Do i have to use FQDN for all of them or is there any basic way to do so?
Regards.
Hi, our macOS users are experiencing the serious slowness to open and load PowerPoint slides saved on Sharepoint / One Drive on their desktop PowerPoint application.
Sometimes the application gets frozen and need to force quit.
We identified that…
I am interested in Sophos Intercept X EDR. I cannot find the details regarding presence of cloud sandbox facility in EDR. Do EDR have cloud sandbox facilityin it?
Thanks in advance.
Hi, we have a requirement to disable stale PCs that have not talked back in 30 x days. We automate the disabling of the ad device object. However, if a device is subsequently turned on by a user AND logs on via cached creds. they can use/access the pc…
Hello,
We have a client with 26 computers joined to a domain. Eight of the computers started to have a BSOD as soon as the user would login to their domain profile, or if started to browse the web. After looking at the dumps we noticed that the cause…
We have a terminal server running Sophos Intercept X Essentials. This now also reported a detected manipulation of the browser and provided corresponding information. How do you deal with this? Do you always report these reports to the Sophos team or…
Hi everybody,
I have a question. Is there any difference uninstalling Sophos Endpoint via Sophos ZAP vs uninstalling via control panel > Programs and features. Which is the recommended way?
Thanks.
Since today we get the following error message when installing Sophos Endpoint protection.
logs: 2024-02-20T11:03:40.3569218Z INFO : SUL info: [V46381] SU::Handle::readRemoteMetadata + SU::Handle::readRemoteMetadata() 2024-02-20T11:03:40.3569218Z INFO…
Hello everyone, we have been using Intercept X in the Sophos Central Cloud for some time. Here we need the ability to view a log file or a report after a self-triggered “full scan”. This was possible in the old onPrem Sophos and client. In the Intercept…
I keep getting this error on one server. I have tried to reboot and run with the override flag and no change. Performing pre-installation checks to verify whether SPL can be installed on this machine INFO: Verifying connections to Sophos Central INFO…
Hello
I have an Endpoint Central Server. I started migration 4 month ago. Today I can't log into the Migration Tool to see how many computers are in the old state.
I got this error.
Central Migration tool say Unknown login error . See log for more…
Is it possible to install Windows endpoints with parameters so they are automatically added to the correct group in Sophos Central?
Or even better, can I automate this process by Endpoint host name matching defined characters?
The Central groups have…
Hi,
When SSL/TLS protection is activated from Sophos Central > Endpoint Protection > Base Policy, I encounter problems to access Public Administration/bank/taxes sites. I know that it's because it is not possible to decrypt their traffic. So I use exceptions…
Hello! New to this forum.
We have the Sophos Agent here on all of our servers. I need to use the agent to scan a single file on the CLI and output whether or not it is infected. I need to do this in C# that's why I was looking for the CLI app. But I…
Hi all,
Our Update Cache running on Windows Server 2019 last updated successfully at 2024-01-27T22:43:38.408Z and has been failing since.
It was running LTS 2023.0.0.2 but the issue continued after upgrading to FTS 2023.1.2.10.
I installed a new…
Hi all. we are experiencing issues with QUIC. New sites are using QUIC and this is stopping inspection and web control. We have fixed the issue with Chrome, but many of our global users use Safari. QUIC is baked into Safari and therefore no option to…
We've got several computers that have endpoint installed on them and all green ticks. However they are not listed in the Sophos Central portal. It's possible that someone has used an installer for a different Sophos tenant to ours, but there appears no…
Hi,
today all our clients (Windows 10 22H2) failed to Update Sophos Intercept X:
in the Log:
Sophos File Scanner v1.11.3.879 konnte nicht installiert werden.
Does anyone else have the same problem or does anyone know where I can get more…
Hallo zusammen,
wir haben aktuell seit heute morgen das Problem, dass Updates für den Filescanner mit einer Fehlermeldung (sh. Betreff) abbrechen bzw. nicht installiert werden können.
Im SophosUpdate.log ist folgendes zu sehen:
2024-02-07T07:34…
Hi
We have a standard Windows 10 IoT Enterprise LTSC image installed with Sophos Intercept X client installed.
The image uses the uwfmgr write filter and when we enable it some of the Sophos services fail to start. Any advise please and is there…
I've exactly the same issue than in this post:
https://community.sophos.com/intercept-x-endpoint/f/discussions/136947/uninstallation-failed-update-is-currently-in-progress?ReplySortBy=CreatedDate
I've tried deleting the registry entry from this…
Hi,
Our client is having endpoint and server with XDR, Please let us know if there is a query or report available for User password failed attempt on Windows MAC and Linux systems.
Also is there an option for sending an alert for this to central…
https://intelix.sophos.com/report/0193e2da226c4e748d1eea2314d5219f/static/url
Hello, I am migrating and cleaning up our website Spectrum for Living and have run it through all the tests possible and believe that due to previous poor hosting, it is…
Hello,
We are suddenly getting this error when running the installer on 2012R2 servers, we have not seen this on other OS'
"License is not valid.
You are not licensed to install any products provided by this installer on this computer. check your…
