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Hello everyone one of our costumers have Windows 10 Professional with Intercept X in use. On all 30 computers, the blocking of USB mass storage devices worked until a few weeks ago . We have also not changed or reconfigured anything in the portal. However…

Hello, when Intercept-X Web filtering policies will be as those on SFOS and synchronized? DI

I created a policy and a rule to monitor files being transferred to external storage devices. However, it seems the policy only works after a reboot. Is this normal? I haven't seen this with other polices; just the DLP.

We erase all excluded USB drives every 6 months and force our users to Reregister them with us. It would be VERY HELPFUL to have filter functions for the list so we can mark more devices at once and erase them. As is we have to scroll down und erase…

Is there any way to allow only Audio Devices through Bluetooth in device control?

I have a web control on the Sophos firewall for the users in the office. Bud is a option for users not in the office to use Endpoint Protection - Policies - Web Control form central Now I want the option when in the office use the firewall web and out…

We are in the process of testing out the SSL/TLS Decryption in our Endpoint policies. I have recently come across an issue with a site our users access that requires a certificate to authenticate properly. I have exempted this site's URL in the global…

hello, we have a serious problem, all the computers that were managed with the sophos central were deleted, so they didn't update and I have 100 computers that are without management. the problem is that I am missing the tamper password of those computers…

Hi, I have a problem. Currently my license had been expired and I want to disable the tamper protection for my computer, but unfortunately I accidentally removed my computer from the protected device list on Sophos Central. I had tried various method…

Hi We have a program that is with a OCRM.exe file extension located on a folder in a PC-1 . From PC-5 windows 10 computer, I created a shortcut pointing to the OCRM.exe. When I click to open this shortcut, it says: This app has been blocked by your…

Hello All, I'm encountering an issue on some machine with the following version of Sophos Endpoint, Sophos Endpoint Core 2022.2.1.9 - Sophos Intercept X 2022.1.1.22 : The Software cannot Be unistalled - the Tamper protection provided is not recognized…

Buen día. Espero me puedan ayudar con esta duda. ¿Hay manera de que desde Sophos Central pueda obtener información de un endpoint como marca, modelo, número de serie, sistema y algunas características del hardware del endpoint? En caso de que no…

On a Windows 11 Home computer (fresh clean OS install), the web filter does not work in Chrome. I'm testing it by going to http://sophostest.com/adult/index.html in Chrome and the page does not get blocked. It DOES get blocked in Edge, just not Chrome…

Hello, multiple customers got in touch with us because they are not able to configure the Windows Defender Firewall anymore. Windows shows that Intercept X Advanced is used as firewall instead. The configuration was not changed, the policy in Central…

Hello all, I want to ask if anyone has a solution or work around. I have talked to Sophos support and their answer is "not capable" and "cannot cover all the leaks currently". Currently, DLP condition for destination is not really destination. It…

Hello, we would like to have a query to search specific events on Windows from EventID variable. Thanks in advance

Beim hinzufügen von Ausnahmen kann keine Bemerkung oder ähnliches Hinterlegt werden ... So kann schlecht ein freigegebener USB-Stick bei Verlust zugeordnet werden und wieder aus der Ausnahme gelöscht werden... Im Alten SEC gab es die Möglichkeit bei…

Does anyone know if its possible to apply a policy option via Sophos Central Endpoint (using Intercept X) that can block specific ports from being used on a local endpoint client machine? We have a customer that makes use https://19216811.cam/ of Sophos…

Hello everyone need help for two situations: the products for which we have licenses appear on the management interface (image1). But on the Client machine, the product is missing (image3). I am also facing the following problem: A web application that…

In Server Protection, under our Threat Protection Policy - some settings are enabled that require joining the Early Access Program, which we have not. Are these settings that are enabled working even if we do not join the EAP? It is a little confusing…

We are using Intercept X on all of our workstations and I would like to setup a policy where users cannot upload files to any sites. (webmail, online storage, etc.) But I want them to be able to still download from those same sources. Is this possible…

Please see a comment we got from sophos support: Since our latest update to Sophos Central (2.20.13 - April Release onwards), Sophos Web Control and Web Filtering has received a large overhaul. This is not something we can revert however we've found some…

Hi, I was testing a website exclusion in Intercept-X and had a hard time to finnaly get it working. So I wanted to browse to the Sophos Testsite. As expected this was blocked. regardless of http or https used. So I went to Central Global settings…

Will i still be able to log into the admin console after my licence expires? I just want to make sure i will be able to remove tamper protection from any laptop we havent been able to move over to the new solution before the expire date

Hello, i need to know all website that user access from their devices, can XDR do this? If XDR can do it, please guide me to query. thanks