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  • Tunnel traffic - unable to access web admin for "HO" firewall (previously worked on UTM)

    Trying to replace a BO UTM with a XG. Running into issues where allowed networks are not allowed to access the HO :4444 (or any other web traffic within the tunnel). The issue effects all SSL/TLS traffic. Any web traffic (regardless of port) times out…
  • Unable to access Local devices Gui

    Dear Team, I have configured XG firewall & SSL VPN . In this case every thing is working fine VPN users able to access server as well as machine but from VPN connection unable to access ROuter GUI ..(Webpage ) Please guide
  • Unable to access Sophos XG when over remote SSL VPN with static IP

    I have created an ACL to allow myself access to my Sophos XG when I connect in using remote SSL VPN. It has always worked fine, but after enabling the use of a static IP, I can no longer access the sophos XG over HTTPS. I can access other devices on my…
  • Unable to connect to Sophos xg 115

    I was working on setting up a port forward, when I lost connection to the Sophos. I rebooted the Sophos and since then I can not access it. I've tried the admin portal and user portal which both fail to load the page. I've also connected my computer to…
  • Pls help me change SSH settings in Device Console ?

    Hello everyone, I am using Sophos XG (Home) v18.5 MR4. I would like to change my SSH listen address to only 192.168.1.1 and port xx ( other than 22). According to Sophos XG's CLI guide, I should be disabling connectivity over SSH first, then re-enabling…
  • XGS Webadmin not loading some pages when connecting over ipsec0

    We have a strange issue to one location connected via IPSec Site-2-Site. The XGS is connected to a SG firewall. The Webadmin of the XGS on that remote location is a bit slow but me an a colleague cannot open the Rules and policies page. Other pages…
  • Sophos - Good meant Popups / Spam in SFOS

    Hello Sophos-Team, is there a way to permanently disable the Popup Spam while logging in to Firewalls of the XGS Series? I know it is meant to highlight the features that are new and can help in many ways but after a while it just gets old fast. …
  • Sophos XG firewall

    How to Access My XG sophos firewall through WAN by domain / host name instead of wan IP address
  • Device Access: SSL-VPN from VPN Zone greyed out - like from Site-2-Site

    We're having the situation that we cannot allow SSL VPN Device Access to a central XG Firewall from locations connected by Site-2-Site IPSec tunnels. That's because the remote locations are automatically assigned to VPN zone in XG. And SFOS does not…
  • Admin not available over ipsec tunnel with traffic selectors.

    When setting up ipsec tunnels between various xgs we see an issue where if using tunnel interfaces with traffic selectors we cannot access the admin 4444 page from another office. SSH and ping work fine so the routes are working . If we use site to site…
  • Why when blocking https does that stop access to the XG GUI?

    Hi folks, due to a little accident I added https to a drop firewall rule, that stopped the vpn from working and also all other devices using https on that network. I was connected to the GUI at the time and lost the connection. Why did the connection…
  • no access from wan after upgrade to fw ver.19

    Hi all, I noticed that after upgrading to the newest firmware (19.0), I cannot access the device from WAN. Neither the user portal, not the admin portal, even though they are enabled in the administration - device access. Anyone noticed similar problem…
  • enable or disable Sophos XGS PortMGMT https://10.0.1.1:4444

    on the XGS2100 there is e new Hardware PortMGMT interface Default setting is enabled IP 10.0.1.1 Network zone: LAN Everyone in LAN can reach this IP? Interface is not used and that is also why Control Center always shows "warning" for your interfaces…
  • disable Some Iusers to access thegateways

    i had sophos xg v 19 iwant to block someusers to acces the portal of the FW :4444 also i want them to access the gateways of aps/routers how can i do that?
  • access to sophos

    Dear all, I have a question, due to any reason I am not anymore able to get access to my xg firewall through LAN-IP I have try to get access through WAN but it's not accessible, is there any way to get access to the Sophos firewall? Regards …
  • Remove TLS 1.1 from Web Admin HTTPS interface

    Hi Community, From a vulnerability management scan the result on the XG was port 4444 (web admin interface) was TLS v1.1 enabled. I could not find how to disable this, anyone have an idea? Regards, Peter
  • How to prevent default ADMIN account being accessed remotely via either VPN or WAN interface ?

    Hello everyone, I want no external entities can access the default admin account remotely either via VPN or WAN. Has this been implemented by default or do I have to change the settings ? Thank you in advance.
  • Invalid TCP State

    In addition to our Sophos XG which is the default gateway (.254) we've got a router provided by one of our vendors on the network for their traffic only (.253). We've created a static route to forward all traffic for their sites and applications back…
  • SSH not working on LAN using IPSEC VPN RBVPN

    Hi, I had IPSEC S2S configured wherein SSH to remote site Sophos was working fine? Recently I have configured IPSEC RBVPN and if I try to SSH remote Sophos it does not allow me to access. IPSEC RBVPN working absolutely fine. If I try to access SSH…
  • Resetting Sophos XG-230 HELP

    I have a Sophos XG-230 Firewall I need to reset to factory and reconfigure. Sophos documentation states the reset button does not actually reset the device to factory, and my testing shows the same. Gaining access to the device by IP is not possible because…
  • Urgent port Failure need Command to change manage Lan port

    Manage port has failed and i cannot access to remote into XG can someone list the command needed to switch from port 1 to port 3 in at the console thank you
  • Admin password and restoring from backup

    Hi, I wish to reduce the size of the virtual disks, so I am building a new appliance and importing/restoring the config from the existing appliance. I am deploying a new NVA from Sophos's OVF file. Everything goes ok, until I try and log in to the virtual…
  • Google's (former) motto: DON'T BE EVIL !

    Just happened to read something interesting on Reddit about Sophos's effort to differentiate the (free) Home version versus the Business version of Sophos XG starting from v19: Did Sophos discuss or write anything about this in any posts or changelogs…
  • Granting CLI Console access to accounts other than ADMIN?

    How do I grant this access to accounts OTHER than the ADMIN local account? Other local administrator accounts have been created (not tied to AD/LDAP) - they have been granted an Administrator profile: However, I cannot find any way to grant the…
  • How to access sophos XG firewall with its name instead of IP address

    Hello, how to give a name (ex: mysophos.fw) to sophos XG firewall and use that name to access firewall from WAN instead of using WAN IP x.x.x.x:4444 ? regards Anand