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  • [Fresh from the Press: Latest KB's] Sophos Email Appliance: Understanding the Delay Queue feature

    Hi Community, When the Delay Queue feature is switched on, the Sophos Email Appliance (SEA) enters an 11-day learning routine to determine the organization’s normal email behavior. It records IP addresses to build a history database and highly-accurate…

  • [Sophos Notification] Sophos Email Appliance: Email is getting stuck in the delay queue rescan.

    Hi Community, Some customers are experiencing emails being stuck in the delay queue rescan. Messages will show as "Delay - Under rescan" and be in the queue longer then max delay time (default 60 mins). Restarting the appliance will force the delay…

  • FEATURE REQUEST: Ability to increase the minimum delay time beyond 60 minutes for the Delay Queue

    Sophos is not detecting the obvious spam in the delay queue on the second scan even after 60 minutes thus I have to manually check and delete email from the Delay queue due to numerous complaints. I would like the ability to change the minimum delay length…

  • Delay Queue Execution Seems Poor The Last Couple Of Months.

    Anyone else having problems with delay queue execution? The delay queue will fill up with 100's emails that are all the same and it's obvious snowshoe spam. This happens several times a day in spurts but on the second scan these emails are not determined…
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