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Hi, We manage a lot of Sophos XG firewalls across many different customers and we are now at a point where there are too many to keep track of. Even with all the firewalls added to central we sill have to connect to each customers central to view their…

I want import Trusted mac address CVS on Sophos Central firewall group for spoof protection use. But, it seems Sophos Central doesn't support IP-MAC binding function and CVS import, am i right?

Hi Guys, I seem to be experiencing the same issue as this user described here from last year: https://community.sophos.com/sophos-xg-firewall/f/discussions/125215/firewall-group-management-from-sophos-central-down Different browsers/cookies…

Hi, i'm evaluating to switch from untangle to XG Home Use Edition ( SFOS 19.0.0 GA-Build317 ) on an intel i5, and up to now the XG seems equivalent than Untangle (I like more the interface that seems new on XG comprared to the '80 UI of untangle...…

Just to add this experience to others that may user AP55C on central with XG(S). Also read: register-ap55c-to-sophos-central-behind-xgs This also works with any other Central-supported Sophos AP. We've set this up with APX320,530 on other sites with…

Hello All, I am planning to add my all Sophos device to a group for managing them centrally for providing internet access to employee. I don't want to add same rule on 3 firewall again and again i want to add them one time only. My doubt are as follows…

Both of my XGS87 firewalls had central management events this morning, neither of which were caused by me. Nobody else has FW credentials, and I was not even at the office at the time of this event. First firewall: "Disabled Management from Sophos Central…

Hi folks, my CM account appears to have a configuration issue regarding heartbeat, so the question is how do I refresh the account or delete it so that I can start a new account (home use)? Ian

Hi, I have been receiving e-mails from Sophos advising one or more of my XGs does not have current version. So, today I decided to investigate further. 1/. a brand new XG115w with the latest version of the software according to the notice still has…

Hi folks, an observation, maybe a hot fix has been applied, maybe something else. My XG115W no longer shows a message in the GUI that it is managed by CM. The GUI CM tab shows it as registered, I can still access it from CM. Interestingly CM report…

I just applied the 18.5.1 MR1 update to our XG 135 and was presented with the following: When I click on the "Get started" button it invites me to either login or create a new Sophos Connect account. However, it seems to be a free trial? https://www…

Hi folks, I have brand new XG115W running v18.5.2 MR-2 and received this email this morning. I tried searching for my original thread on this subject but was unable to locate it. "Sophos Central Event Details for house What happened: One or…

Hello Community, I have an active-passive setup with two XGS 2300 (SFOS 18.5.2). HA is working. Both boxes are connected to the internet and LAN, also the HA-Link is established. The Firewall have 3 WAN Uplinks, but now only one is connected. Now…

Hello, this evening all our firewalls lost the Connection to Sophos Central. This happens between 20:00 an 21:00 CET at 12-11-2021. But the Firewalls it self are online and working. Has anybody the same issue? Ben

Hi All, As an MSP we are really struggling since moving to SOPHOS Central for Firewall Management (forced from onprem SFM) for firmware updates. We have many customers, each with 1-2 XG's assigned to their Customer in Central. In SFM we had the option…

Hi, please don't say it is obvious, it is not obvious because there is no reference to what safiware needs updating. For current version pease see signature. Ian

from this morning we got a lot of "Firewall has not checked in Sophos Central for past 5 minutes" All our locations work perfectly and VPN has no problems. Is there a website to look for the status of Sophos Central if they have an outage?

Hi, We are a Sophos Partner. A client purchased a Sophos XG136 through us. We have created a Sophos ID for the client which we used to activate the firewall (register licenses). Now we would like to manage the firewall through Sophos Central partner…

When you create a new Sophos Central account from scratch by registering directly via sophos - how can we assign this account to an sophos partner? These information are blank in account details. As this will be a account only using Wireless Protection…

While scheduling the firmware upgrade through Central, I've encountered with following error. Below the snapshot of error message. How to fix the timezone error?

Hi experts. I recently buy two new devices, Sophos FW XGS 136 appliance and AP530 wireless Access point. I am trying to put them to work togheter but not having success. I have registered I can manege Firewall va Sophos Portal, also same as AP (when it…

Hello everyone, is it planned to install the Firmware Updates for RED and Access Points via Sophos Central? I have many firewalls where I have to logon and click on install. The possibility to install these updates with a time schedule would be nice…

Hi Folks, based on our design, my XG firewall doesn't have direct access to internet to receive updates. I know we have SFM to help in this scenario but knowing that SFM is already retired and Sophos not providing serial number anymore, so what…

I have several groups defined in Sophos Central for firewall management. Each group presently just has one firewall, and when added, I was able to import the firewall config so the device was not reset. It's working as I would expect and I can update…