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  • Sophos Central Segmented Access

    Hello, we are onboarding a new IT Support employee and was wondering if there is anyway we can segment their access to only users in the branch they will be working on. Example: Employee A gets access to branch A and can only manage the users from branch…
  • Syslog format definitions of Sophos Central managed Accesspoints

    emmosophos : we have enabled syslog for our Sophos Cloud managed APX. To work with the incoming logs and to do regex filtering I need a definition of the syslogs. I could not find such a document online. Is there some document you can share with me…
  • How to turn an existing Central admin customer into a sub-estate of a Central Enterprise account of the same customer ?

    Hi there, I have this customer that has 2 offices in 2 countries, each is buying and managing its Central InterceptX licences seperately. The customer want to upgrade to Intercept X Advanced with EDR for both offices, and also bring them all under the…
  • XG/CENTRAL Management: Static password for Hotspot voucher

    Is there a way to statically set a custom password for a hotspot voucher and deploy it to multiple XG Firewalls? use case: We've deployed XG firewalls (V18.0.1) on different sites. Internet breakout for guest is done with the hotspot voucher function…
  • Sophos Central Firewall Manager - CFM 17.1.2 MR2 Released

    Hi XG Community! We have released CFM v17.1.2 MR2. Issues Resolved NCCC-8658 [SCFM] Some firewalls not displaying in CFM NCCC-9040 [SCFM] Unable to access CFM due to authorization errors NCCC-9042 [SCFM] Partner is unable to access…
  • Central Management 2020.08 Released

    What's New in Central Management 2020.08 With this latest Sophos Central Management release we’re excited to announce that we’ve added a set of features to allow admins to manage firewalls in groups, rather than one at a time. This allows admins to…
  • New Sophos Central Management and Reporting for XG Firewall!

    Sophos Central now includes group firewall management and flexible cloud-based firewall reporting - for free! Today, XG Firewall’s integration with Sophos Central gets a major boost with some exciting enhancements for managing multiple firewalls easily…
  • Sophos Central Firewall Manager - CFM 17.1.1 MR1 Released

    Hi XG Community! We have released CFM v17.1.1 MR1. Issues Resolved NCCC-7009 [SCFM] Client unable to schedule firmware update NCCC-7021 [SCFM] Search option is not working in SCFM NCCC-7809 [SCFM] Unable to open device level in SCFM…
  • Central Management 2019.30 Released

    Hi XG Community! We've released Central Management 2019.30 for Sophos Central. What's New in Central Management 2019.30 Firmware management for managed firewalls Keeping your firewalls up-to-date, easier than ever! Sophos central will now show…
  • Central Management 2019.24 Released

    Hi XG Community! We've released Central Management 2019.24 for Sophos Central. What's New in Central Management 2019.24 Support for backup management in Sophos Central Issues Resolved in Central Management 2019.24 NR-2046 [SFOS] Notifications…
  • "We're checking that this computer is now safe"

    Noticed that one of the machines we have is stating the message on the Sophos UI "We're checking that this computer is now safe. Please contact your IT administrator" Anybody know what Sophos is actually doing here? There was no indication of a threat…
  • How to licence Intercept X

    Hello Plz i need help as soon as possible, i must install intercept x tomorrow, and i need to know how i can activate intercept x license, i didn't find any documentation talking about this. Also, plz if you have any documentation talking about good…
  • Where can I download the Endpoint AntiVirus software that works with UTM 9?

    In UTM 9, under Management > Licensing > Endpoint AntiVirus it shows: Max. Users: 12 ( 10 licensed Users + 2 free Users ) - Where do I download that? Does Sophos Home work with UTM 9? Which is better Endpoint AntiVirus or Sophos Home? If a company…
  • Howto move AP15 from Sophos Central to SFOS ?

    Hi, I search on the forums, but can't find how to do this. Found the SFOS to Central, but it is not relevant here. Anyone knows where I can find some docs ? Cordially, Johan
  • Unable to manage my AP15C in Sophos Central

    Hi, I "lost" the management of my AP15C. Tried to go to Sophos Central, but nothing here, unless my XG Firewall... I tried to "add" a Wifi Central, but nothing happens. Did anyone went through the same problem ? Cordially, Joahn
  • Mass deployment of standalone Intercept X

    Hello, i do have a question on how to mass deploy a standalone intercept x. Actually we did a kind of mass deployment, but now the cloud shows only one pc with 300 users. Is there any other way to do a mass installation to get 300 computers and each…
  • Scanning exclusion for malicious behavior false positive

    Sophos Ultimate beta version 0.7 detected a false positive " 'Lockdown' malicious behavior prevented in GFI LanGuard Patch Agent Module" This is a legitimate application used by MAX remote management to apply Microsoft and other 3rd party software patches…
  • Spectrum 0.7 - New UI

    Hi Sophos Some feedback. 1. The UI need more work, don't is possible see the events, scanning process, update process. 2. The font don't is displayed correctly. Use a S.O. default font to best performance. 3. The events don't display info…
  • Is there a way to download just UTM manager installer and install it on linux?

    Hello, Wanted to see if there is an installation file just for SUM? We spun up one instance in AWS from the AMI that is provided by Sophos, but it is running on paravirtual visualization and we would like to run it on HVM visualization. We could only…
  • Firewall ruleset deployment failure after deletion of rule

    Hi, Whilst trying to modify a firewall ruleset, a duplicate rule was created. Since it was deleted, the ruleset would no longer update to 3 out of 4 UTM devices. Whilst troubleshooting, the ruleset was removed from the UTM units and now can't be redeployed…
  • Is it possible to push local user accounts from the SUM to connected UTMs?

    As the subject suggests the general question/idea is: push out user accounts from the SUM to connected UTMs based on groups. The reason for this is: It makes it easy for MSPs to manage technician/user access to the firewall. Let me know if anyone…