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  • Add site to Website Management via API

    Hello, is it possible to add a website to the Global Settings / Website Management via API? Can't find anything via googling. Regards UTMaddict

  • Migration to Sophos Central - Groups

    I am using the migration wizard to move to Sophos Central and have synced the required AD Groups. Groups are syncing without issues, I have selected to sync OU's only. In the wizard you can see the group/location of the device and the corresponding group…

  • Cant login to sophos central

    Hi, I have just started with Sophos firewall. I have made a Sophos central account, but I can’t login to it. I have tried to reset the password and I can’t do that either. I have tryied in "incognito/private" browser window and it is still the same…

  • MFA Problem

    Good afternoon, I cant recieve SMS PIN when I attempt to login my Sophos Central account.

  • Active Notifcation for non-rebooted clients possible?

    Hello together, we have a requirement in the company that our employees clients have to reboot regularly for updates, etc. Is there a way to be actively notified by Sophos (Endpoint) if, for example, a client has not been rebooted for more than…

  • https://central.sophos.com/manage/ Blank White Empty screen

    Hi logging into a subestate I receive a blank screen. It happen on Edge, Chrome, Opera, with or without a guest app account. It happen on my pc with or without vpn up. This is the raw html: <!doctype html> …

  • How to log into Sophos Central directly?

    Hello Community, we're a very new SOPHOS partner and are discovering the SOPHOS world. :-) If I want to log into SOPHOS Central I have to log into https://partners.sophos.com and use the link "MANAGE SOPHOS CENTRAL". If I try to log into https…

  • Change Super Admin email address

    Hello, a Superadmin user got married (i don't know what he was thinking) and now has a new email address. How can I change the email? Is it possible or should I create a new user and delete the old one? Thank you

  • Sophos Central has a problem with interface language

    I choose traditional Chinese as the default language of Central, but every time I log in again, English is displayed, and it will return to normal only after re-selection

  • central not working for me just now 1025 BST 13th april

    just me?

  • Devices>Summary "global.products.undefinded - undefined"

    When you are in Central in Devices and select a random client computer, either MAC or Windows then you are in the summary tab when you click the summary tab again, you will see this shortly: This is only happening on client computers, not servers…

  • Sophos Central with AD FS Metadata URL

    Hello, we added our AD FS IdP to Sophos Central. But now i need the infos from sophos central to add a relaying party trust to our ADFS Server. Where do i get the metadata URL Information, there is only the callback url listed. Any help would be…

  • [HIGH] Alert for Sophos Central [WRET CORP]: A malware outbreak was detected (False Positive)

    Apr 10, 2023 12:25 PM 'https://142.251.16.132/' blocked due to category 'Advertisements & Pop-Ups' What happened: We made more than 100 detections in 24 hours. Where it happened: WRET1675 A couple of weeks ago I made a change to allow…

  • Changing account email address in Sophos Central

    Please help us changing account email form quangvt@tombow-tma.com.vn to tma@tombow-tma.com.vn Becuse old email had problem and can not login. Thank you.

  • Scan for Sophos Connect 2.1 in S.Central

    Is there a way to scan all devices and display which ones are still using the Sophos Connect v2.1 and below in Sophos Central?

  • Remote Deployment with NinjaRMM Failure to Download

    I have an open case with Sophos but so far no one has been able to help so I was hoping the community might be able to. I am trying to deploy Sophos with NinjaRMM using Sophos' provided guide. This is the error I am getting below. I confirmed that Windows…

  • You have exceeded the maximum number of allowed tries. Your account has been locked for the next 30 minutes

  • Licensing for Non-Domain/Standalone Environment

    Hi folks, Coming in with questions regarding licensing for Intercept X. We have a small shop that we would like to deploy Intercept X in, which will pair nicely with our XG135 for Security Heartbeat. I understand that licensing is sold on…

  • Can't finish setting PIN step

    When I try login on https://cloud.sophos.com/ ,central always response the https://cloud.sophos.com/mfa/fallback/form ,even me try again with 30 minutes later,still same situation,always ask me to input security code and PIN,when i clicked continue and…

  • Sophos Central and Okta SSO

    Hello, Is it yet possible to use Okta as an SSO to the Central Admin portal? I found a post on here from over a year ago that states that it was released to the public June 2022 but I can not find any additional information, and I do not see any sort…

  • XG SFOS & firmware pattern version reporting

    Is there a way in Central to generate a report of SFOS and firmware/pattern versions of all XG's?

  • NO PUEDO REGISTRARME EN: "https://cloud.sophos.com/manage/login".

    Good morning, please I request your kind help, I cannot register or enter the portal " ">cloud.sophos.com/.../login" . I get an error when registering the new code and the account has been blocked, it has already waited 4 days and I still have the same…

  • Please reset my MFA PIN for the Sophos Central Portal

    Hello, please reset my MFA PIN for the Sophos Central Portal. no-reply-support@sophos.com > Your new Sophos support request was rejected

  • Sophos MDR Integration (Threat Analysis Integration) to GCC HIGH Microsoft Tenants

    does Sophos MDR Integration (Threat Analysis Integration) integrate with Microsoft GCC HIGH tenants? if so, is there a way to indicate that in the set up process?

  • License compatibility

    Hi All, Can we install Sophos agent in server without Intercept X Server license ?. For ex. If customer has purchased only Intercept X for Endpoint and trying to install agent in Server will that be installed successfully ?
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