Hello,
We are planning to install Sophos Protection on some servers and they will be managed through Sophos Central. Now Sophos Central is cloud based and we are worried about what is being stored in the cloud.
What data is being sent to the cloud…
Hello,
We have Sophos central installed so we went ahead to download Sophos protection from the sophos central portal. I tried running the installer as admin and got the error
"License is not valid.
You are not licensed to install any products provided…
Hello,
I'm not seeing any syslogs being collected correctly please advise?
I’m not seeing logs from Cisco Firepower?
Any logs coming into the Syslog from Meraki are being filtered, is this by design?
SELECT sensor_type Integration_Category…
I'm wondering if anyone has ever seen a Power BI Dashboard out there for Sophos Central?
For some of the reports https://vshare.onl/ , I would consider of Executive summary level and I would like to get them in front of some other folks without needing…
Simple question but I cannot find the setting in Central:
Where can I enable mail notification for virus found on endpoint?
Currently Sophos Central is sending mails mostly for things we don't care about. If malware was found - total silence, not…
HI all,
Is it possible to perform "bulk backup" of all recovery keys from Sophos Central? or
Is there any option to retrieve it using API so we can create a script and retrieve keys one by one?
We had a situation that laptop was protected and…
Trying to figure out how multiple users can be deleted that inactive for a long time from Sophos Central.
In inactive users, there's no option to click multiple users.
Feature and severity: Logging into Central admin console after logging into Sophos Central Email Security self service portal // Minimal
Summary: Self service portal session cookie prevents access to central admin console
Observed behavior: If I have…
Hi team,
We subscribed to Intercept X on sophos central. The initial purchase authorization date was January 6, 2021. Recently, we renewed the license, as shown in the figure below.
Then, if after December 17, 2022, will the newly renewed license…
Hi there.
Just started a trial with the express intention of testing the MDM functionality (Mobile). However, it does not show up as an option in my portal?
With the AP access points going EOL next year, users are saying that they will only be managed through Sophos Central if using the XG firewall. People here say it's free, but customer support wants me to "chat" with them over price, I'm a home user so…
Hi Team,
I have installed Sophos endpoint for around 30 machines in our company. I'm just wondering how to get access to Sophos central admin console as I want centrally manage the devices. Can someone please suggest?
Thank You
Hello,
When creating a new role group, you can select endpoint protection as a product (among others) but is there a way to be more granular? I would like to grant a user access to data loss prevention logs and reports but not other areas of endpoint…
Hi,
When in Sophos Central, looking at the alerts, there are no timestamps shown. However, there is a row with {{$$scope.formatTime($$row.when)}},
which I pressume is the timestamp of the alert. What can be done to solve this, so {{$$scope.formatTime…
Hi folks,
while experimenting with the XG V19.5 GA I found a little bug in CM display. I have two XGs, XG115W main firewall and a software version as a test XG (see signature for details).
The issue is while resolving the test machine access to the…
Hello,
We have a productive Sophos Central environment and one of our team members created a Sophos Central free trial account for lab purposes.
Now we need that the email used for the super-admin user in the free-trial environment to be released…
Hi All,
A bit of a newbie question I suspect, but here goes anyway. We manage lots of computers across numerous schools from Sophos Central. We have some computers that are reporting a status of "Failed to protect", which I suspect is because they never…
The email notification to report that Sophos has release a product update points to " ">central.sophos.com/.../controlled-updates" instead of " ">central.sophos.com/.../controlled-updates-server"
Dear team,
We lost our logins to Sophos central dashboard for our company, therefore, we are unable to activate endpoints.
Could you help change the email and authentications please?
I would like to exempt a select few devices from the requirement to check in, as we have some computers that sit on the shelf powered off and disconnected until a user requires them, as well as some meeting room laptops that are not regularly used. These…
I tried to generate a report where it shows which machine is assigned with which policy, but couldnt find any.
Can someone point me to the report which can show which computer has which policy OR how to export list of machines under a specific policy…
I've been trying to get a password by screen of forget password for loging "Sophos Admin Central" since yesterday.
I've taken A verification code by the mail address, but at the next step, the Microsoft 2FA verification screen (I sent it in the attachment…
Hi,
Under this API - https://developer.sophos.com/docs/siem-v1/1/routes/alerts/get , there is a value returned which is 'type' and it has such example replies such as 'Event::Endpoint::OutOfDate' - does anyone have a full list of these values exactly…
