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  • macOS not communicating with Mobile Manager

    I've installed the mobile manager profile on macOS, and after successful enrollment, I attempt to refresh it. However, the task keeps failing on both my home and office networks. I don't think it's a network issue because the initial enrollment was successful…
  • Sophos Mobile Management App crashing on sync

    We are currently running version 9.7.1.8 on iOS devices but newly prepared devices are unable to enrol or sync. It seems that when you press Corporate management to check the sync it immediately crashes and removes you from the app. This is occuring on…
  • Avoid duplicate accounts in the People section in the Sophos Centra console.

    Hello, I am new in Sophos. We deploy our macOS devices using an MDM. During the Automated Device Enrollment or with the Manual Enrollment process as well, the MDM will provision a local ADMIN account as we wanted, how macOS FileVault FDE and Security…